Overview

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Gran Hotel Sercotel Conde Duque
Top Boutique Hotel

Pza. Conde Valle de Suchil, 5, 28015 Madrid, Madrid, Spain
+34 914 477 000

€75+

Overall guest ratings

8.3/10 Excellent
based on 2,179 reviews

Review highlights

  • 9.4
  • 9.2
  • 9.1
  • 6.9

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    At Sercotel Gran Hotel Conde Duque, you'll be within a 10-minute drive of Plaza de Espana and Thyssen-Bornemisza Museum. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Rooms at this upscale hotel offer up nice touches like memory foam beds with premium linens and pillow menus.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • No smoking
    • Restaurant
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,179 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.0 "City centre within easy reach, said 80%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.1 "71% were happy with the room service."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.4 "Internet works."
      8.1 "81% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.0 "Good cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.0 "For only 60%, the noise level was all right."
      6.3 "Only 63% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      6.3 "63% thought the bathroom was big enough."
    • 5.5 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      6.2 "Only 62% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
      6.3 "63% thought the bathroom was big enough."
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    Overall rating

    8.5 Excellent
    based on 1,133 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.8 "City centre within easy reach, said 78%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.1 "Good cleanliness."
      9.7 "97% thought it was clean."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
      6.6 "Only 66% said rooms were big enough."
    • 6.0 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.3 "Only 63% said rooms were clean enough."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 5.2 "Vibe was decent."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 414 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      6.3 "For only 63%, the noise level was all right."
    • 6.0 "Vibe was decent."
    • 5.8 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."

    Overall rating

    7.7 Good
    based on 87 reviews
    • 9.3 "Terrific location."
    • 8.9 "Great service."
    • 5.8 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.5 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."

    Overall rating

    8.5 Excellent
    based on 544 reviews
    • 9.3 "Terrific location."
      7.8 "City centre within easy reach, said 78%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 7.6 "Internet works."
      8.2 "82% said the wifi quality was great."
    • 6.7 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.7 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
      6.7 "Beds were acceptable for 67%."
    • 5.3 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
      6.4 "Only 64% said rooms were clean enough."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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