Overview

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Apart-Hotel Serrano Recoletos

Villanueva, 2, 28001 Madrid, Madrid, Spain
+34 914 319 100

€74+

Overall guest ratings

6.8/10 Good
based on 1,287 reviews

Review highlights

  • 8.8
  • 5.0
  • 3.9
  • 3.8

Nearby

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    About

    Located in Madrid City Centre, this aparthotel is within a 15-minute walk of Madrid Wax Museum, Prado Museum, and Thyssen-Bornemisza Museum. Plaza Mayor and El Retiro Park are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Room service
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Kitchen/Kitchenette
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 1,280 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Average value."
    • 5.0 "Service is ok."
      4.6 "54% indicated the reception staff was not good."
      0.9 "Bad housekeeping, according to 91%."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.8 "Bar is not good."
    • 3.7 "Not very comfortable."
      4.8 "52% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    6.4 Good
    based on 409 reviews
    • 9.0 "Terrific location."
    • 6.3 "Average value."
    • 4.9 "Service is below average."
      4.6 "54% indicated the reception staff was not good."
    • 4.0 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 2.9 "Awful rooms."
      2.8 "72% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      2.8 "72% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
      3.9 "61% said rooms were dirty."
      0.6 "94% had problems with the shower."
      2.0 "80% were unsatisfied with the kitchenette."
      1.9 "Air conditioning was criticized by 81%."
      2.7 "73% thought the tv was sub-standard."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Overall rating

    6.8 Good
    based on 627 reviews
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Average value."
    • 4.2 "Service is below average."
      4.8 "52% indicated the reception staff was not good."
      1.1 "Bad housekeeping, according to 89%."
    • 4.0 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 2.9 "Awful breakfast."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.8 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      2.8 "72% thought it was too noisy."
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    Overall rating

    6.6 Good
    based on 243 reviews
    • 9.0 "Terrific location."
    • 6.7 "Average value."
    • 4.7 "Service is below average."
      3.9 "61% indicated the reception staff was not good."
      0.8 "Bad housekeeping, according to 92%."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.6 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.5 "For 75%, the rooms looked old."
      4.0 "60% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      0.6 "94% found problems with the furniture."
      3.3 "67% thought they were poorly maintained."
      0.5 "95% had problems with the shower."
    • 2.3 "Awful breakfast."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
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