Overview

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Alexandra Hotel Lyon

49 Rue Victor Hugo, 69002 Lyon, Rhône-Alpes, France
+33 4 78 37 75 79

€89+

Overall guest ratings

8.2/10 Excellent
based on 1,842 reviews

Review highlights

  • 8.7
  • 8.4
  • 4.2
  • 4.1

Good to know

  • Comfortable beds
  • Clean rooms

Nearby

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    About

    Our hotel is in a privileged location in the Presqu'île of Lyons, a few minutes from the Place Bellecour. Our 34 rooms (7 of which overlook our indoor terrace), are all decorated in a careful, clean style, and blend modernity with tradition. Our double and family rooms (for up to 5 people) offer full facilities. Our indoor garden patio, including swing chair and deckchairs for relaxing on, is south facing.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 1,842 reviews
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.1 "91% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 5.3 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
      5.8 "Desserts were ok, said 58%."
    • 4.2 "Not very comfortable."
      1.3 "87% said rooms were small."
      3.1 "69% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    • 4.1 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.8 "72% complained about the bathroom."
      3.1 "69% criticized the small bathroom."
      1.9 "81% were disappointed with the minibar."
      2.6 "74% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      2.8 "72% found problems with the furniture."
      3.8 "Air conditioning was criticized by 62%."
      4.2 "58% said the bathroom was dirty."
    • 3.2 "Bar is disappointing."
    • 2.6 "Terrible value."
      0.7 "93% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    based on 1,252 reviews
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
    • 5.6 "Internet is average."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Food is average."
      5.9 "Desserts were ok, said 59%."
      5.6 "Only 56% were satisfied with the menu."
    • 4.0 "Not very comfortable."
      0.9 "91% said rooms were small."
      2.8 "72% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 3.8 "Rooms are not good."
      0.9 "91% said rooms were small."
      2.5 "75% complained about the bathroom."
      2.8 "72% criticized the small bathroom."
      1.9 "81% were disappointed with the minibar."
      2.9 "71% found problems with the furniture."
      2.2 "78% had problems with the shower."
      3.7 "Air conditioning was criticized by 63%."
      2.3 "77% thought they were poorly maintained."
      3.8 "62% said the bathroom was dirty."
    • 2.4 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    based on 165 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.7 "Location is great."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Food is average."
    • 4.3 "Not very comfortable."
      1.7 "83% said rooms were small."
    • 4.2 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.7 "83% were disappointed with the minibar."
      3.2 "68% complained about the bathroom."
    • 2.6 "Terrible value."
      0.8 "92% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    based on 36 reviews
    • 8.7 "Location is great."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 4.1 "Not very comfortable."
      1.7 "83% said rooms were small."
    • 4.0 "Rooms are not good."
      1.7 "83% said rooms were small."

    Overall rating

    8.2 Excellent
    based on 386 reviews
    • 9.1 "Terrific location."
      9.3 "93% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 5.4 "Food is average."
      6.1 "Desserts were ok, said 61%."
    • 5.4 "Internet is average."
    • 5.3 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.5 "65% complained about the bathroom."
      3.4 "66% thought they were poorly maintained."
      3.7 "63% criticized the small bathroom."
      3.3 "67% had problems with the shower."
      2.2 "78% were disappointed with the minibar."
    • 4.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      3.7 "63% criticized the small bathroom."
    • 2.5 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    data provided by TrustYou

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