Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Royal
Best Reception

Rigistrasse 22, 6006 Lucerne, Luzern, Switzerland
+41 41 419 46 46

Call

+41 41 419 46 46

Overall guest ratings

8.3/10 Excellent
based on 462 reviews

Review highlights

  • 9.4
  • 9.0
  • 7.1
  • 4.6

Good to know

  • Great view
  • Friendly service
  • Friendly atmosphere

Nearby

    show all

    AMENITIES

    • Internet
    • Meeting/Banquet facilities
    • Parking
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 462 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      8.0 "Housekeeping was great, according to 80%."
    • 9.0 "Excellent breakfast."
    • 7.1 "Good location."
    • 6.7 "Rooms are ok."
      6.4 "For 64%, maintenance was acceptable."
    • 4.6 "Value below average."
    • 3.0 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    based on 198 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 6.9 "Location is acceptable."
      6.1 "Average proximity to the city centre, said 61%."
    • 6.5 "Rooms are ok."
      6.8 "For 68%, maintenance was acceptable."
    • 5.1 "Vibe was decent."
    • 2.5 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    8.0 Good
    based on 138 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 7.5 "Good location."
    • 7.0 "Nice rooms."
    • 4.1 "Value below average."

    Overall rating

    8.4 Excellent
    based on 124 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 6.9 "Location is acceptable."
    • 6.6 "Rooms are ok."
    • 4.4 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great view"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Map

    Map

    Close