Overview

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Hotel Des Alpes
Top City Hotel

Furrengasse 3, 6004 Lucerne, Luzern, Switzerland
+41 41 417 20 60

€71+

Overall guest ratings

8.4/10 Excellent
based on 1,745 reviews

Review highlights

  • 9.1
  • 8.6
  • 7.7
  • 4.8

Nearby

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Parking
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,745 reviews
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.7 "Good breakfast."
      9.3 "93% were happy with the price of the breakfast."
    • 7.6 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.7 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.0 "For only 60%, the tv was ok."
    • 4.8 "Value below average."
      0.0 "The price was too high for 100%."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      3.2 "68% thought the facilities needed updating."
      2.0 "80% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 3.2 "Quite uncomfortable."
      2.9 "71% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      3.5 "65% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 1,012 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      7.4 "74% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 7.9 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 7.5 "Internet works."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.9 "71% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
      1.7 "83% complained about the elevator."
    • 4.3 "Value below average."
    • 3.2 "Quite uncomfortable."
      3.0 "70% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      3.5 "65% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 401 reviews
    • 8.9 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 5.5 "Rooms are ok."
    • 4.8 "Value below average."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.1 "Quite uncomfortable."
      3.0 "70% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      0.9 "91% criticized the small bathroom."
      3.3 "67% thought it was too noisy."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 331 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 5.7 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 5.0 "Average value."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 3.3 "Not very comfortable."
      2.6 "74% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      4.1 "59% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

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