|Distance to city centre||1.4 km|
|Nearest airport||London Heathrow|
|Distance to airport||23.6 km|
|air conditioning||in 187 reviews|
|bed too small||in 170 reviews|
|breakfast was very good||in 231 reviews|
|building works||in 51 reviews|
|covent garden||in 72 reviews|
|friendly staff||in 448 reviews|
|gin bar||in 101 reviews|
|great location||in 872 reviews|
|heart of london||in 105 reviews|
|near theatres||in 7 reviews|
|outside the window||in 105 reviews|
|room was too hot||in 19 reviews|
|room was very small||in 772 reviews|
|scaffolding outside||in 34 reviews|
|value for money||in 71 reviews|
|walk to covent||in 14 reviews|
|west end||in 16 reviews|
Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Hotel overall was okay
My treatment, for complaints abut the drilling heard in my room
The Strand Palace Hotel
The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem. A four-star hotel?
No ac and had to sign a waiver to get help opening the windows. Otherwise, room was stifling.
Central London location. Absolutely perfect.
The hotel was centrally located right near the Waterloo bridge, literally just steps away from the London Eye. Also conveniently located near the Covent Garden tube stop, making it very easy to travel between places throughout London and still be close to the hotel to recover. The room was nice, smaller than expected but still met my stay needs. Complementary prosecco wine and money to use at their restaurants is a bonus if booked directly with them.
Take the £12 breakfast when you check in. It gets expensive if you feel like having breakfast at the hotel for several days at a time. The cost will cover you for your whole stay.
Great find in Central London
Friendly courteous staff and very clean hotel.
The walking area around the bed is a little tight.
Trip to London - November 2016
Service was excellent, especially Francesco who made us welcome from the moment we stepped through the door. The hotel was extremely clean and very close to the metro station and Trafalgar Square
Room was on the small side.
All about location
Good location but little loud at night. Extreamly uncomfortable and small bed and window without any view.
Just location .
Lovely hotel I've used it five times already this
Everything was perfect
very bad customer services ,rooms are very small,no air condition ,room was very hot ,this hotel not recommended at all ,i will never come back to this hotel at all .
Great location, easy check-in.
Bar selection limited and drinks overpriced. Bellman also inflated cost of Healthrow Express and cab to Paddington Station in an effort to sell car service to Heathrow.
The Strand Palace Hotel has been a central London landmark since 1909, offering luxurious, upscale accommodations in the heart of the city. Recently renovated guest rooms offer modern accommodations with a touch of historic charm. All rooms offer complimentary WiFi, flat-screen HD TVs, coffee machines, complimentary dry bar and minibar, air conditioning, and upgraded bathrooms with modern amenities. Deluxe guest rooms offer additional living space and family accommodations, as well. The hotel offers 786 guest rooms in total, along with an on site business center and lounge area. The Strand Palace Hotel offers a full-service concierge desk for guests, which provides full access to information, sightseeing advice, and more. The concierge staff can help with theatre tickets, reservations, sightseeing tours, bus tickets, private car hire services, airport transfers, local shopping and sightseeing recommendations, and more. This hotel also offers 24-hour room service, priority check-in services, an on site fitness center, and other amenities to keep guests taken care of during their stay. This hotel is centrally located, offering easy access to the best of London. The Covent Garden district is nearby, which is where guests can find the Royal Opera House along with a number of other theaters. Street performers are also popular in this neighborhood. Also close to the hotel is the Thames River, which offers river cruises and beautiful walking paths. The London Transport Museum is just steps away, as is The National Gallery, Leicester Square, and The Tower of London and Big Ben.
Based on 14,966 reviews
Policies vary by room type and provider.
|London City||11.8 km|
|London Heathrow||23.6 km|
|London Charing Cross||0.5 km|
|London LONDON||1 km|