Overview

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Plaza on the River London
Top Family Hotel

18 Albert Embankment, London, United Kingdom
+44 844 854 5295

€208+

Overall guest ratings

8.3/10 Excellent
based on 1,133 reviews

Review highlights

  • 8.9
  • 8.1
  • 7.1
  • 4.8

Good to know

  • Close to public transport
  • Great view
  • Wonderful sightseeing
  • Spacious rooms

Nearby

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    About

    2015 TripAdvisor Certificate of Excellence winner Plaza on the River – Club and Residence, London's exclusive all-suite hotel for the ultimate in luxury riverside living. Offering 65 contemporary suites, with options to stay for one night or up to a year, Plaza on the River offers all the comforts of home with the benefit of superior facilities and service. Strategically positioned on the south bank of the River Thames, the majority of suites at Plaza on the River afford spectacular views of some of London’s most impressive landmarks such as the Tate Britain, the London Eye and the Houses of Parliament and is only moments from underground and mainline rail networks.

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    Carlson

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Spa
    • Car hire
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Business centre
    • Concierge service
    • Laundry facilities
    • Express check out
    • Coffee shop
    • 24 Hour Front Desk
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,133 reviews
    • 8.9 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      8.5 "Near to public transport, according to 85%."
      7.1 "71% liked the proximity to shopping."
      7.8 "78% thought it was easy to get to the train station."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      7.5 "75% were impressed by the laundry service."
      7.2 "72% were happy with the room service."
    • 7.1 "Nice rooms."
      9.0 "90% thought the view was good."
      9.5 "95% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
      7.3 "73% appreciated the modern rooms."
      9.0 "90% liked the big bathroom."
      7.5 "75% enjoyed the balcony."
    • 7.0 "Good breakfast."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 4.8 "Value below average."
      3.2 "68% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 317 reviews
    • 8.7 "Location is great."
      8.4 "Near to public transport, according to 84%."
    • 8.3 "Great service."
    • 7.3 "Nice rooms."
      8.9 "89% thought the view was good."
      9.4 "94% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      7.2 "72% enjoyed the balcony."
    • 7.2 "High comfort."
      9.4 "94% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.6 "Value below average."
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    Overall rating

    8.3 Excellent
    based on 725 reviews
    • 8.5 "Location is great."
      8.6 "Near to public transport, according to 86%."
      9.3 "93% liked the proximity to sightseeing."
      7.2 "72% liked the proximity to shopping."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 7.0 "Good breakfast."
    • 7.0 "Nice rooms."
      5.8 "For only 58%, the bathroom was ok."
      6.9 "69% thought the kitchenette was ok."
      5.9 "Only 59% thought the shower was ok."
    • 5.3 "Average cleanliness."
    • 4.8 "Value below average."
    • 4.3 "Internet is poor."
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    Overall rating

    7.4 Good
    based on 56 reviews
    • 8.5 "Location is great."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.1 "Tasty food."
    • 6.9 "Rooms are ok."
    • 6.8 "Average comfort."
    • 6.4 "Average amenities."
      6.5 "65% thought the building was acceptable."

    Overall rating

    8.5 Excellent
    based on 33 reviews
    • 9.1 "Terrific location."
    • 8.3 "Great service."
    • 7.1 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 6.8 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Close to public transport"
    "Great view"
    "Wonderful sightseeing"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    tube station
    urine on the bathroom floor
    modern decor
    far from the tube
    short walk
    washer dryer
    modern hotel
    river view
    big ben
    short cab ride
    construction around hotel
    views of the river
    spectacular view of the city
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