Skip to main content

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Back to all London hotels

Novotel London Excel

Top Luxury Hotel

7 Western Gateway, London, E16 1AA, United Kingdom

+44 207 660 0677

€85+

Overview
Reviews
Photos
Map

Novotel London Excel - London - Building

Provided by Leonardo

Novotel London Excel - London - Bedroom

Provided by Leonardo

Novotel London Excel - London - Restaurant

Provided by Leonardo

Overall guest ratings

8.4/10 Excellent

based on 2406 reviews

Review highlights

WiFi

9.7
Service

8.9
Breakfast

7.7
Room

7.0

Good to know

Nice building
Great view
Comfortable beds
Clean rooms

Nearby

About

Discover the Docklands during your stay at Novotel London ExCel. A London hotel near the O2 Arena, Canary Wharf and London City Airport. Admire the views of Victoria Dock from the Upper Deck restaurant and bar. Ideal venue for business with fully equipped meeting rooms. Sauna and hammam available: take the time to relax at Novotel.

accorhotels.com

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for disabled guests
ATM on-site
Internet
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
24 Hour Front Desk
Safe
Sauna
Storage available
Terrace/Patio
Concierge service
Air-conditioned
Business centre
Laundry facilities
Game room
Cable or satellite TV
Coffee shop
Babysitting/child care services (surcharge)
Parking (surcharge)
Steam room

Guest reviews

All reviews

Families

Couples

Solo

Business

Overall rating

8.4 Excellent

Based on 2,383 reviews

WiFi

9.7

Service

8.9

Location

8.7

Breakfast

7.7

Room

7.0

Overall rating

8.7 Excellent

Based on 1,191 reviews

Service

9.0

Location

8.8

Breakfast

7.9

Comfort

6.5

Room

6.4

Overall rating

8.5 Excellent

Based on 714 reviews

WiFi

9.6

Service

8.9

Location

8.8

Comfort

7.5

Room

7.5

Breakfast

7.3

Overall rating

8.1 Excellent

Based on 262 reviews

Location

8.6

Service

8.5

Breakfast

7.3

Room

6.9

Comfort

6.8

Value for money

5.8

Overall rating

8.0 Good

Based on 214 reviews

Service

8.9

Location

8.5

Vibe

8.1

Breakfast

7.3

Room

7.0

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

excel

easy access to london

dlr

central london

station far

basin in the toilet

separate toilet

liquid stains

close to transport

wash hand

bedroom with one large

9.6

Pros: We had no hot water in the morning due to a gas leak - they refunded the parking cost as a good will gesture which was lovely.

Cons: The parking was limited.

Reviewed Jul 2017

review from
10.0

Pros: Excellent quality breakfast

Reviewed Jul 2017

review from
9.2

Pros: Good variety of breakfast items, comfy bed , spacious room.

Cons: Limited number of toiletteries, smelly drains.

Reviewed Jul 2017

review from
9.6

Pros: Single beds were bigger than normal

Cons: Fridge did not work

Reviewed Jul 2017

review from
5.8

Pros: Nice refurbed room

Cons: Too long of a wait when checking in. No iron in the room even though it was meant to be there. Pillows were way too hard.

Reviewed Jul 2017

review from
8.3

Pros: The rooms are spacious. Nice bathroom. And very clean. Terraca of bar and restaurant with view on water( lake) are beautiful.

Cons: There is no rooms with balcons and with view on water.

Reviewed Jul 2017

review from
4.2

Pros: Location & quality of breakfast.

Cons: Very small room. Very very small bathroom & toilet. Small TV. Breakfast bar stayed the same every day!

Reviewed Jul 2017

review from
9.2

Pros: Modern. Well kept

Cons: Nothing was poor.

Reviewed Jul 2017

review from
3.3

Pros: Clean and comfortable

Cons: Isolated from activities

Reviewed Jul 2017

review from
8.8

Pros: nice clean comfy exec room close to bars/restaurants/things to see and do

Cons: it was a busy time when we checked in and there were big groups and limited receptionists to book people in... it was 3pm!!

Reviewed Jul 2017

review from
5.0

Pros: staff is nice and friendlyã€‚

Cons: The hotel is not really a four-star hotel.

Reviewed Feb 2017

review from
10.0

Pros: The location.

Cons: Receptionist was a little stern when we arrived.

Reviewed Oct 2015

review from

9.6

Pros: We had no hot water in the morning due to a gas leak - they refunded the parking cost as a good will gesture which was lovely.

Cons: The parking was limited.

Reviewed Jul 2017

review from
10.0

Pros: Excellent quality breakfast

Reviewed Jul 2017

review from
9.2

Pros: Good variety of breakfast items, comfy bed , spacious room.

Cons: Limited number of toiletteries, smelly drains.

Reviewed Jul 2017

review from
9.6

Pros: Single beds were bigger than normal

Cons: Fridge did not work

Reviewed Jul 2017

review from
9.2

Pros: Modern. Well kept

Cons: Nothing was poor.

Reviewed Jul 2017

review from
8.8

Pros: nice clean comfy exec room close to bars/restaurants/things to see and do

Cons: it was a busy time when we checked in and there were big groups and limited receptionists to book people in... it was 3pm!!

Reviewed Jul 2017

review from
10.0

Pros: The location.

Cons: Receptionist was a little stern when we arrived.

Reviewed Oct 2015

review from

8.3

Pros: The rooms are spacious. Nice bathroom. And very clean. Terraca of bar and restaurant with view on water( lake) are beautiful.

Cons: There is no rooms with balcons and with view on water.

Reviewed Jul 2017

review from

5.8

Pros: Nice refurbed room

Cons: Too long of a wait when checking in. No iron in the room even though it was meant to be there. Pillows were way too hard.

Reviewed Jul 2017

review from
4.2

Pros: Location & quality of breakfast.

Cons: Very small room. Very very small bathroom & toilet. Small TV. Breakfast bar stayed the same every day!

Reviewed Jul 2017

review from
3.3

Pros: Clean and comfortable

Cons: Isolated from activities

Reviewed Jul 2017

review from
5.0

Pros: staff is nice and friendlyã€‚

Cons: The hotel is not really a four-star hotel.

Reviewed Feb 2017

review from

Photos

Novotel London Excel - London - Building

Provided by Leonardo

1/45

Novotel London Excel - London - Bedroom

Provided by Leonardo

2/45

Novotel London Excel - London - Restaurant

Provided by Leonardo

3/45

Novotel London Excel - London - Spa

Provided by Leonardo

4/45

Novotel London Excel - London - Outdoor view

Provided by Leonardo

5/45

Novotel London Excel - London - Bedroom

Provided by Leonardo

6/45

Novotel London Excel - London - Front desk

Provided by Leonardo

7/45

Novotel London Excel - London - Lobby

Provided by Leonardo

8/45

Novotel London Excel - London - Lobby

Provided by Leonardo

9/45

Novotel London Excel - London - Lobby

Provided by Leonardo

10/45

Novotel London Excel - London - Lobby

Provided by Leonardo

11/45

Novotel London Excel - London - Conference room

Provided by Leonardo

12/45

Novotel London Excel - London - Conference room

Provided by Leonardo

13/45

Novotel London Excel - London - Conference room

Provided by Leonardo

14/45

Novotel London Excel - London - Spa

Provided by Leonardo

15/45

Novotel London Excel - London - Bedroom

Provided by Leonardo

16/45

Novotel London Excel - London - Bedroom

Provided by Leonardo

17/45

Novotel London Excel - London - Bedroom

Provided by Leonardo

18/45

Novotel London Excel - London - Bedroom

Provided by Leonardo

19/45

Novotel London Excel - London - Lobby

Provided by Leonardo

20/45

Novotel London Excel - London - Building

Provided by Leonardo

21/45

Novotel London Excel - London - Restaurant

Provided by Leonardo

22/45

Novotel London Excel - London - Attractions

Provided by Leonardo

23/45

Novotel London Excel - London - Outdoor view

Provided by Leonardo

24/45

Novotel London Excel - London

Provided by Leonardo

25/45

Novotel London Excel - London - Restaurant

Provided by Agoda

26/45

Novotel London Excel - London - Bedroom

Provided by Leonardo

27/45

Novotel London Excel - London - Attractions

Provided by Leonardo

28/45

Novotel London Excel - London - Lobby

Provided by Leonardo

29/45

Novotel London Excel - London - Restaurant

Provided by Leonardo

30/45

Novotel London Excel - London - Building

Provided by Agoda

31/45

Novotel London Excel - London - Restaurant

Provided by Hotels.com

32/45

Novotel London Excel - London - Bathroom

Provided by Hotels.com

33/45

Novotel London Excel - London - Business centre

Provided by Hotels.com

34/45

Novotel London Excel - London - Lobby

Provided by Hotels.com

35/45

Novotel London Excel - London - Bathroom

Provided by Hotels.com

36/45

Novotel London Excel - London - Living room

Provided by Hotels.com

37/45

Novotel London Excel - London - Building

Provided by Hotels.com

38/45

Novotel London Excel - London - Bedroom

Provided by Hotels.com

39/45

Novotel London Excel - London - Lobby

Provided by Hotels.com

40/45

Novotel London Excel - London - Bedroom

Provided by Hotels.com

41/45

Novotel London Excel - London - Bedroom

Provided by Hotels.com

42/45

Novotel London Excel - London - Conference room

Provided by Hotels.com

43/45

Novotel London Excel - London - Bedroom

Provided by Hotels.com

44/45

Novotel London Excel - London - Bedroom

Provided by Hotels.com

45/45

Map