Overview

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Hotel Lily

23-33 Lillie Road, London, SW6 1UG, United Kingdom
+44 207 381 1881

€60+

Overall guest ratings

5.8/10 OK
based on 4,002 reviews

Review highlights

  • 9.3
  • 5.8
  • 4.9
  • 3.3

Nearby

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    About

    When you stay at Hotel Lily, you'll be within a 10-minute drive of Royal Albert Hall and Hammersmith Apollo. Free perks include WiFi and English breakfast daily between 7 AM and 9 AM. Also, Stamford Bridge Stadium and Natural History Museum are within a short drive.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Storage available
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    based on 4,077 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      7.4 "74% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 4.9 "Internet is poor."
    • 3.3 "Disappointing food."
      2.8 "For 72%, the dining experience was not enjoyable."
      4.0 "60% did not enjoy the desserts."
      3.2 "68% did not like what was on the menu."
      0.7 "Unclean dining area, according to 93%."
      1.7 "83% said the pork dishes didn't taste good."
      0.9 "91% did not like the vegetable dishes."
      0.0 "100% found the side dishes unedible."
      4.3 "The price was too high for 57%."
    • 2.6 "Quite uncomfortable."
      4.5 "55% didn't like the uncomfortable beds."
      0.9 "91% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
      0.7 "Unclean dining area, according to 93%."
    • 2.2 "Awful rooms."
      1.1 "89% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      0.9 "91% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      1.0 "90% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      0.3 "97% criticized the small bathroom."
      1.6 "84% thought the tv was sub-standard."
      0.7 "Air conditioning was criticized by 93%."
      0.0 "100% were disappointed with the minibar."
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    Overall rating

    5.3 OK
    based on 1,508 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      7.8 "78% liked the proximity to shopping."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
      5.7 "Only 57% thought the service was professional."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.1 "Food is inedible."
    • 1.8 "Awful rooms."
      1.0 "90% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      0.3 "97% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      0.7 "93% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      0.3 "97% criticized the small bathroom."
      1.6 "84% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
      1.5 "85% thought the tv was sub-standard."
    • 1.7 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 1.7 "Quite uncomfortable."
      0.3 "97% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      2.4 "76% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    View all review categories

    Overall rating

    5.5 OK
    based on 815 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.2 "Great parking, according to 72%."
      9.7 "City centre within easy reach, said 97%."
      9.9 "99% thought it was easy to get to the train station."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.9 "59% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
    • 4.7 "Internet is poor."
    • 3.1 "Food is inedible."
      2.6 "For 74%, the dining experience was not enjoyable."
    • 2.9 "Quite uncomfortable."
      4.9 "51% didn't like the uncomfortable beds."
      0.8 "92% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    • 1.7 "Awful rooms."
      0.7 "93% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      0.8 "92% said rooms were small."
      1.1 "89% said the bathroom was dirty."
      1.5 "For 85%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
      2.1 "79% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
    View all review categories

    Overall rating

    6.2 Good
    based on 1,753 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      7.2 "72% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Breakfast is mediocre."
    • 6.0 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.3 "Only 63% thought the service was professional."
    • 5.0 "Internet is average."
      4.3 "57% said the wifi quality was bad."
    • 3.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
    • 2.9 "Awful rooms."
      1.3 "87% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.7 "83% said rooms were small."
      1.8 "82% had problems with the shower."
      1.0 "90% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
      0.4 "96% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
      0.0 "100% were disappointed with the minibar."
    • 2.2 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      1.8 "82% didn't like the unstylish hotel."
      2.8 "Unfriendly atmosphere, according to 72%."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 1.6 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      2.7 "For 73%, the lobby entrance was sub-standard."
      1.1 "89% didn't like the architecture."
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