Overview

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Carlton

Birkenhead Street, London, WC1H 8BA, United Kingdom
+44 207 916 9697

€84+

Overall guest ratings

6.6/10 Good
based on 3,211 reviews

Review highlights

  • 9.4
  • 4.8
  • 4.5
  • 3.8

Good to know

  • Train station is close

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of British Library, St George’s, Bloomsbury, and King's College London. University of London and Russell Square are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.6 Good
    based on 3,211 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 4.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.5 "Breakfast is below average."
    • 3.8 "Disappointing food."
      3.4 "66% did not enjoy the desserts."
      4.1 "59% found the side dishes unedible."
      3.3 "67% did not like what was on the menu."
      4.1 "59% said the pork dishes didn't taste good."
    • 2.8 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      2.8 "72% complained about the elevator."
      3.0 "For 70%, the lobby entrance was sub-standard."
      0.6 "94% didn't like the architecture."
      1.9 "81% thought the facilities needed updating."
    • 2.8 "Awful rooms."
      0.6 "94% said rooms were small."
      2.2 "78% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      0.6 "94% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      2.6 "74% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
      2.2 "78% thought the tv was sub-standard."
      1.3 "For 87%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
      4.3 "57% were disappointed with the minibar."
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    Overall rating

    6.6 Good
    based on 1,123 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 5.1 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.2 "Disappointing food."
      4.0 "60% did not enjoy the desserts."
    • 2.6 "Awful rooms."
      0.6 "94% said rooms were small."
      2.0 "80% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      0.6 "94% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
      1.4 "For 86%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
      1.8 "82% thought the tv was sub-standard."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
      0.8 "92% didn't like the architecture."
    • 2.1 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      0.8 "92% criticized the plain hotel."
      1.0 "90% didn't like the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
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    Overall rating

    6.4 Good
    based on 1,091 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 5.0 "Internet is average."
    • 4.2 "Breakfast is below average."
    • 3.7 "Disappointing food."
      3.5 "65% did not enjoy the desserts."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
    • 2.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.1 "Awful rooms."
      0.5 "95% said rooms were small."
      1.9 "81% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      0.9 "91% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      3.4 "66% said the bathroom was dirty."
      3.1 "Air conditioning was criticized by 69%."
      1.2 "For 88%, the rooms looked old."
      2.0 "80% thought the tv was sub-standard."
      2.4 "76% found problems with the furniture."
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    Overall rating

    6.8 Good
    based on 995 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.2 "Disappointing food."
      4.0 "60% did not enjoy the desserts."
    • 3.6 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.6 "94% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      0.2 "98% criticized the small bathroom."
      2.3 "77% thought the tv was sub-standard."
      3.5 "65% said the bathroom was dirty."
      2.6 "74% found problems with the furniture."
      3.0 "Air conditioning was criticized by 70%."
      1.2 "For 88%, the rooms looked old."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      2.9 "71% complained about the elevator."
      0.5 "95% didn't like the architecture."
      1.8 "82% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.6 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 1.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      0.4 "96% didn't like the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Good to know
    "Train station is close"
    data provided by TrustYou

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