Good to know
|Distance to city centre||7.0 km|
|Nearest airport||London City|
|Distance to airport||5.1 km|
|"Staff very helpful and personable"||(in 163 reviews)|
|"good value and excellent location."||(in 115 reviews)|
|"Great location helpful staff."||(in 268 reviews)|
|"The staff are so rude."||(in 89 reviews)|
|"Worst hotel experience of my life."||(in 93 reviews)|
|"Unable to open a window."||(in 136 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 76 reviews|
|bar area||in 19 reviews|
|bed was very uncomfortable||in 213 reviews|
|bit dated||in 75 reviews|
|building site||in 85 reviews|
|canary wharf||in 102 reviews|
|dated decor||in 80 reviews|
|free wifi||in 178 reviews|
|great location||in 417 reviews|
|hotel very tired||in 304 reviews|
|indian restaurant||in 62 reviews|
|needs updating||in 85 reviews|
|room had no window||in 585 reviews|
|room was a good||in 512 reviews|
|staff were helpful||in 366 reviews|
|tired and in need||in 26 reviews|
|value for money||in 165 reviews|
|walk from the tube||in 64 reviews|
A good location
An old and tired property. The room with no window that I booked was not an inside room but what appears to be one of many additional rooms built in the basement.
The room setup is not Victorian but simply old and not renovated. Basically one of the most depressing hotel rooms I have slept in. For that price I really would have expected something better. In addition the customer service was even worst..
I was familiar with the neighborhood.
No free wifi (well 20 minutes a day--not enough); lumpy mattress; unintelligible staff (most did not speak English; the ones that did I couldn't understand).
The size of the bath in the suite we got upgraded to after a mouse fell from the gaping hole in the ceiling from water damage, and that it had jets
Upon arrival the reception could not find our booking and was a little rude, however the booking was found and sorted rather quickly. As we wondered around the labyrinth that is the Britannia International Hotel (Canary Warf) with rather poor directions, I came across water damage and a hole in the ceiling right by our room. I went to find my wife (still wondering around trying to find our room) as I walked back towards our room I heard scurrying in the ceiling, I looked up at the gaping hole caused by the water damage only to see two mice, one of which fell out onto the floor and ran into room 167 (there is a CCTV camera that will show you the incident). Our room was substandard and after complaining (and mentioning the mice) we were offered an upgrade. When being upgraded and moved from our room the concierge seemed unfazed, although apologetic and helpful, by the fact there are mice in a hotel (which has a restaurant downstairs, I'm sure this is a health and safety issue?). In the suite we were upgraded to there was a lovely little humane mouse trap under our bed (clearly an ongoing issue with mice) the bed was comfortable enough (on tiny wheels and seeming to be two bases pushed together to make one bed), the pillows were ok at best. The rooms and hotel as a whole need small upgrades wherever you look (wallpaper, burnt furniture needs to be removed or refurbished, tiny TV's in a large room, that kind of thing). When we decided to head out to eat (obviously no chance we were eating a thing in the hotel) there were trays of used crockery, glasses, wine bottles and a bin left out in the open on the floor (another possible health and safety issue here?). Needless to say; our short stay at this hotel was nothing short of an expensive catastrophe.
Very tired room was poorly maintained
Britannia The International Hotel London Canary Wharf is one of the oldest hotels in the Canary Wharf area of London, England. Built along the water's edge of the London Docklands, this historic building with a modern, glass front is near the famous business district, many greats pubs and restaurants, and boasts a breathtaking view of the city's skyline and River Thames.
With 530 spacious rooms, including luxurious suites, rooms with gorgeous River Thames views, and balconies, Britannia The International Hotel London Canary Wharf is a great place to stay while visiting London. Guests feel right at home because of the amenities, like 24-hour reception, luggage storage, and pet-friendly lodging for a small fee of Visitors can also enjoy quick WiFi in public areas of the building, daily complimentary WiFi in the rooms (and more for purchase if needed), parking, and electric charging stations.
Britannia The International Hotel London Canary Wharf boasts multiple places to eat dinner, grab a beer, or grab a snack before venturing out to explore the city. Jenny’s Carvery is a restaurant that serves up a filling traditional English breakfast, tasty lunch and dinner too in a buffet style, which is perfect for visitors who want to eat and continue exploring. Visitors may also enjoy comfort food at our Overstuffed Pizzeria, which offers up Italian bites and entrees or the Spice Restaurant, cooking up delicious, must-try, and authentic Indian cuisine. The hotel also is home to the Conservatory Bar, which boasts a romantic atmosphere and views of the waterside.
Britannia The International Hotel London Canary Wharf is a great place to stay because of its proximity to London landmarks and things to do. This bustling financial district is dotted with skyscrapers, along with landmarks and entertaining places to see and visit the One Canada Square, Cabot Square, the Museum of London Docklands, cute cafes, highly rated restaurants, pubs, and much more. While there's much to do around the hotel, guests are also just a short stroll away from the Canary Wharf tube station, which connects with many parts of the city.
based on 19,031 reviews
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Most popular landmarks
- Tower Bridge 3.6 km
- Tower of London 3.7 km
- Tate Modern 5.3 km
- Southbank Centre 6.5 km
- Somerset House 6.6 km
- London Eye 6.6 km
About the neighbourhood
Tower Hamlets is known for: Asian cuisine, multicultural, flower marketsMore
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|London City||5.1 km|
|London Heathrow||30.1 km|
|London Rotherhithe||1.6 km|
|Limehouse, Greater London||1.7 km|