Overview

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Mercure Leicester The Grand Hotel

Granby Street, Leicester, LE1 6ES, United Kingdom
+44 844 815 9012

€79+

Overall guest ratings

7.5/10 Good
based on 1,767 reviews

Review highlights

  • 9.1
  • 8.3
  • 5.6
  • 5.5

Good to know

  • Stylish hotel

Nearby

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    About

    Victorian charm meets modern style at this 4-star Leicester hotel. A short drive from the National Space Centre and a short walk from the King Richard III Visitor Centre, Mercure Leicester The Grand Hotel is located in the centre of the city. Complimentary high speed WiFi is available throughout the hotel. Marco's New York Italian is the perfect setting for lunch or dinner and Marco's Bar offers a contemporary atmosphere and great selection of cocktails, the ideal place to catch up with friends.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Laundry facilities
    • Express check out
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,767 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      7.0 "70% found the restaurant service to be one of the best."
      7.7 "Housekeeping was great, according to 77%."
      7.3 "Management was excellent, said 73%."
    • 7.1 "Good breakfast."
    • 6.6 "Food is average."
      6.0 "Desserts were ok, said 60%."
      5.0 "50% thought the dining experience was appropriate."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.3 "63% said the architecture was not spectacular."
    • 5.6 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.5 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.8 "58% thought the bathroom was big enough."
    • 4.8 "Internet is poor."
    • 4.4 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      4.5 "Air conditioning was criticized by 55%."
      3.1 "69% had problems with the shower."
      1.8 "82% said the bathroom was dirty."
      1.9 "81% thought the tv was sub-standard."
      4.4 "56% were unhappy with the view."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
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    Overall rating

    7.5 Good
    based on 1,236 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      7.0 "70% found the restaurant service to be one of the best."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 7.1 "Good breakfast."
    • 6.6 "Food is average."
    • 5.8 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
    • 5.5 "Average value."
    • 5.3 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      5.8 "58% thought the bathroom was big enough."
    • 4.5 "Internet is poor."
    • 4.1 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      3.4 "66% had problems with the shower."
      1.5 "85% said the bathroom was dirty."
      4.5 "Air conditioning was criticized by 55%."
      2.3 "77% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      3.7 "63% thought it was rather dirty."
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    Overall rating

    7.2 Good
    based on 212 reviews
    • 9.2 "Terrific location."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 6.5 "Food is average."
    • 5.7 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.6 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
      6.8 "Only 68% thought, the hotel was stylish."
    • 5.5 "Average value."
    • 5.2 "Average comfort."
    • 4.0 "Rooms are not good."
      4.7 "53% said rooms were small."
      3.5 "65% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.5 "Air conditioning was criticized by 55%."
      1.2 "For 88%, the rooms looked old."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
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    Overall rating

    6.2 Good
    based on 17 reviews
    • 9.2 "Terrific location."
    • 8.4 "Great service."
    • 5.7 "Average comfort."
    • 5.1 "Rooms are ok."

    Overall rating

    7.3 Good
    based on 300 reviews
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Food is average."
    • 5.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.5 "Average value."
    • 5.4 "Average comfort."
    • 5.4 "Vibe was decent."
      6.7 "Only 67% thought, the hotel was stylish."
    • 4.4 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      5.0 "Only 50% said rooms were big enough."
      1.5 "85% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      4.6 "Air conditioning was criticized by 54%."
      2.9 "71% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.4 "66% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Stylish hotel"
    data provided by TrustYou

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