Overview

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Mercure Leicester The Grand Hotel

Granby Street, Leicester, LE1 6ES, United Kingdom
+44 844 815 9012

€83+

Overall guest ratings

7.5/10 Good
based on 1,797 reviews

Review highlights

  • 9.0
  • 8.1
  • 4.8
  • 4.7

Nearby

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    About

    Victorian charm meets modern style at this 4-star Leicester hotel. A short drive from the National Space Centre and a short walk from the King Richard III Visitor Centre, Mercure Leicester The Grand Hotel is located in the centre of the city. Complimentary high speed WiFi is available throughout the hotel. Marco's New York Italian is the perfect setting for lunch or dinner and Marco's Bar offers a contemporary atmosphere and great selection of cocktails, the ideal place to catch up with friends.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Laundry facilities
    • Express check out
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 1,751 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      7.0 "70% found the restaurant service to be one of the best."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
    • 4.8 "Internet is poor."
    • 4.7 "Not very comfortable."
      4.8 "52% said rooms were small."
      2.2 "78% thought it was too noisy."
    • 4.4 "Value below average."
      2.4 "76% said the breakfast was too expensive."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.8 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.8 "52% said rooms were small."
      3.9 "61% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      3.1 "69% had problems with the shower."
      1.4 "86% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      0.8 "92% were disappointed with the minibar."
      2.0 "80% were unhappy with the view."
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    Overall rating

    7.5 Good
    based on 1,295 reviews
    • 9.0 "Terrific location."
      7.1 "Great parking, according to 71%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      7.2 "72% found the restaurant service to be one of the best."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 4.7 "Value below average."
      2.6 "74% said the breakfast was too expensive."
    • 4.6 "Not very comfortable."
      4.6 "54% said rooms were small."
      2.4 "76% thought it was too noisy."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      4.6 "54% said rooms were small."
      3.5 "65% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      3.6 "64% had problems with the shower."
      1.5 "85% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
      1.6 "84% were unhappy with the view."
    • 3.4 "Not very clean."
      3.5 "65% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
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    Overall rating

    7.1 Good
    based on 175 reviews
    • 9.2 "Terrific location."
      7.2 "Great parking, according to 72%."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.5 "Vibe was decent."
    • 4.7 "Not very comfortable."
      4.8 "52% said rooms were small."
    • 4.6 "Value below average."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.1 "Awful rooms."
      3.4 "66% said rooms were dirty."
      4.8 "52% said rooms were small."
      2.8 "72% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
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    Overall rating

    6.6 Good
    based on 17 reviews
    • 9.1 "Terrific location."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 4.5 "Not very comfortable."
    • 4.1 "Rooms are not good."

    Overall rating

    7.5 Good
    based on 262 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 6.7 "Food is average."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.7 "Vibe was decent."
    • 4.7 "Not very comfortable."
      4.8 "52% said rooms were small."
      2.1 "79% thought it was too noisy."
    • 4.5 "Value below average."
    • 4.1 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 3.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      4.8 "52% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
      1.5 "85% found problems with the furniture."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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