Overview

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Crowne Plaza Knoxville Downtown University
Top City Hotel

401 West Summit Hill Drive, Knoxville, TN 37902, United States
+1 865 522 2600

€120+

Overall guest ratings

8.7/10 Excellent
based on 778 reviews

Review highlights

  • 9.5
  • 9.2
  • 6.8
  • 6.5

Good to know

  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    Welcome to One of the Top Hotels in Knoxville, TN Knoxville, home of the University of Tennessee Volunteers and the 1982 World's Fair, is a beautiful city nestled on the banks of the Tennessee River and home to endless sights and treats. You can make your trip even more memorable by staying at one of the best hotels in Knoxville, TN. Whether you want lodging near the Knoxville, TN convention center or you need to host an event, the Crowne Plaza® Knoxville hotel can deliver. We have more than 15,000 sq ft of event space and special perks like a Crowne Meetings Director and Herman Miller Caper chairs, we're considered The Place to Meet. We're also conveniently near companies such as Tennessee Valley Authority and Brunswick. If you're planning a Knoxville, Tennessee vacation, our hotel's location makes it easy to visit the sights. We're near the beautiful campus of the University of Tennessee, as well as Sunsphere Tower from the 1982 World's Fair. Being within walking distance of other attractions like Market Square, Old City and the Tennessee Theatre is a great perk of lodging in downtown Knoxville, TN. No matter what brings you to our city, we're sure that you'll have a great time. Our amenities, including a 3,000-sq-ft Fitness Center, an indoor pool, Mahogany's Restaurant and the Crowne Plaza Sleep Advantage® Program, are there to ensure that. Come stay at one of the best Knoxville, Tennessee hotels!

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    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Laundry facilities
    • No smoking
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 778 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.6 "Lovely bar service, according to 86%."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.1 "Only 61% said rooms were big enough."
      6.4 "For only 64%, the tv was ok."
      6.0 "Only 60% thought the shower was ok."
      5.0 "50% thought the minibar was ok."
    • 5.5 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      6.1 "Only 61% said rooms were big enough."

    Overall rating

    8.9 Excellent
    based on 396 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 7.7 "Good cleanliness."
      7.8 "78% said rooms were clean."
      7.7 "77% thought it was clean."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.9 "Only 59% said rooms were big enough."
    • 5.4 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.9 "Only 59% said rooms were big enough."
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    Overall rating

    8.8 Excellent
    based on 210 reviews
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 7.0 "Good cleanliness."
    • 6.1 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 5.0 "Average comfort."

    Overall rating

    8.3 Excellent
    based on 116 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.1 "Good vibe."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.0 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 5.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."

    Overall rating

    8.9 Excellent
    based on 54 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
    • 5.3 "Average comfort."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    knoxville
    friendly staff nice
    short walk
    nice hotel
    hot tub
    great location
    market square
    walk to the market
    restaurants and shops
    hotel is a short walk
    crowne plaza
    location was great
    fee for parking
    location and great staff
    staff was helpful
    ut campus
    easy parking
    location with easy parking

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