Overview

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Grand Sentosa Hotel

Ground Floor, Block A, Plaza Sentosa, Jalan Sutera, Taman Sentosa, Johor Bahru 80150, Malaysia
+60 7331 5888

€21+

Overall guest ratings

6.9/10 Good
based on 1,737 reviews

Review highlights

  • 10.0
  • 9.3
  • 4.7
  • 4.3

Nearby

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    About

    Located in Johor Bahru, Grand Sentosa Hotel is connected to a shopping center and convenient to KSL City Mall and Holiday Plaza. This hotel is within close proximity of Istana Pasir Pelangi and Plaza Pelangi.

    Rooms

    Stay in one of 260 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

    Dining

    You can enjoy a meal at a restaurant serving the guests of Grand Sentosa Hotel, or stop in at a grocery/convenience store.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Gift shop
    • Beauty salon
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 1,737 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 8.9 "Food is delicious."
    • 7.3 "Good service."
    • 4.7 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      3.4 "Air conditioning was criticized by 66%."
      0.9 "91% thought the tv was sub-standard."
      0.6 "For 94%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      2.1 "79% had problems with the shower."
      0.0 "100% were unhappy with the view."
      1.5 "85% criticized the small bathroom."
    • 3.4 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    based on 833 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.9 "Food is delicious."
    • 7.6 "Good service."
    • 6.5 "Average comfort."
    • 5.2 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.0 "Breakfast is mediocre."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.6 Good
    based on 468 reviews
    • 9.3 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Food is delicious."
    • 7.4 "Good service."
    • 6.2 "Average comfort."
    • 4.8 "Breakfast is below average."
    • 4.2 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      3.4 "Air conditioning was criticized by 66%."
      1.2 "88% thought they were poorly maintained."
      3.1 "69% said the bathroom was dirty."
      0.5 "For 95%, the rooms looked old."
    • 3.9 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    based on 173 reviews
    • 9.1 "Terrific location."
      9.2 "92% liked the proximity to shopping."
    • 9.0 "Food is to die for."
    • 8.7 "Good value."
    • 8.1 "Bar is amazing."
    • 7.5 "Good service."
    • 6.4 "Average comfort."
    • 4.9 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.8 Good
    based on 260 reviews
    • 9.0 "Food is to die for."
    • 8.9 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to shopping."
    • 8.5 "Good value."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 4.1 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.8 "92% thought the tv was sub-standard."
    • 3.1 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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