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Hilton Garden Inn Jacksonville Airport

13503 Ranch Road, Jacksonville, FL 32218, United States
+1 904 421 2700


Overall guest ratings

8.3/10 Excellent
based on 242 reviews

Review highlights

  • 9.8
  • 7.9
  • 7.1
  • 5.5

Good to know

  • Clean rooms
  • Great reception
  • Great shopping


    show all


    The Hilton Garden Inn - Jacksonville Airport is ideally located in Northeast Florida, within 2 miles of the Jacksonville International Airport, Jacksonville International Tradeport, I-95 and I-295. Anheuser-Busch, Coach Leather, Rock Tenn, Kraft, Armor Holdings, Bacardi and Sally Beauty Supply are among our corporate neighbors. Downtown Jacksonville is 15 minutes away and area beaches are just 30 minutes away. The new River City Marketplace is 1/2 mile away and offers a variety of shopping, eateries and a movie complex. The hotel features spacious guest rooms, one bedroom suites and whirlpool suites. Certain to please the business traveler are amenities that include free wireless and hard-wired internet access, dual line telephones with voicemail, a large work desk with an ergonomic Mirra chair by Herman Miller and secure PrinterOn remote printing. Our 24 hour business center offers computer workstations as well as a fax machine, copy machine and office supplies. For the business or leisure traveler, we also offer a large outdoor swimming pool, whirlpool and fitness center. The Great American Grill restaurant features our Breakfast Buffet daily complete with cooked to order eggs and omelets. Our Pavilion Pantry is open 24 hours a day and is great for grabbing a quick snack, beverage or needed sundry items Room Service and Dinner are available nightly from 5:00 pm - 10:00 pm. Should you have the need to host a meeting or event, our Sales Department can assist you! We have a variety of meeting space that can accommodate up to 120 persons Theatre Style. Menus are available also for any catering needs you may have. We look forward to serving you!

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Laundry service
    • Gift shop
    • Laundry facilities
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Long-term parking (surcharge)
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    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 242 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.1 "Good cleanliness."
      7.4 "74% said rooms were clean."
      7.5 "75% thought it was clean."
    • 7.1 "Nice rooms."
      7.4 "74% said rooms were clean."
      10.0 "100% thought rooms were spacious."
    • 5.9 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.5 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 1.7 "Disappointing internet connection."
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    Overall rating

    8.3 Excellent
    based on 142 reviews
    • 9.8 "Terrific location."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.9 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.9 "Only 69% said rooms were clean enough."
    • 6.1 "Food is average."

    Overall rating

    7.5 Good
    based on 99 reviews
    • 7.6 "Good service."
    • 7.2 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 7.0 "Nice rooms."
      5.9 "Beds were acceptable for 59%."
    • 5.8 "Vibe was decent."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Clean rooms"
    "Great reception"
    "Great shopping"
    data provided by TrustYou

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