Overview

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Krystal Ixtapa

Blvd Ixtapa, S/N 4 Y 4A Zona Hotelera, 40880 Ixtapa, GR, Mexico
+52 755 553 0333

€59+

Overall guest ratings

6.9/10 Good
based on 350 reviews

Review highlights

  • 7.8
  • 6.5
  • 3.8
  • 3.5

Nearby

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    About

    When you stay at Krystal Ixtapa in Ixtapa, you'll be on the beach and minutes from Magic World Aquapark and Delfiniti. This beach hotel is within close proximity of Marina Ixtapa Golf Club and Marina Ixtapa.

    Rooms

    Make yourself at home in one of the 255 air-conditioned guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include concierge services, babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    Satisfy your appetite at one of the hotel's 3 restaurants. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Night club
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Beachfront
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Child pool
    • Beauty salon
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 350 reviews
    • 7.8 "Good location."
    • 6.5 "Pool is mediocre."
    • 5.9 "Service is ok."
      5.0 "Only 50% found the restaurant service to be good."
    • 3.8 "Breakfast is below average."
    • 3.5 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.5 "95% found problems with the furniture."
      1.8 "Air conditioning was criticized by 82%."
      4.0 "60% said rooms were dirty."
      0.0 "For 100%, the rooms looked old."
      3.3 "67% were disappointed with the minibar."
    • 3.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.3 "Dirty pool, said 67%."
      3.3 "67% thought it was rather dirty."
    • 3.2 "Quite uncomfortable."
      4.3 "57% didn't like the uncomfortable beds."
      1.8 "Air conditioning was criticized by 82%."
      1.5 "85% thought it was too noisy."
    • 2.5 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.4 "86% found the grounds unpleasant."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    6.7 Good
    based on 203 reviews
    • 8.1 "Location is great."
    • 6.3 "Pool is mediocre."
    • 5.4 "Service is ok."
    • 4.7 "Disappointing food."
    • 3.9 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
    • 3.4 "Not very clean."
    • 3.3 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
    • 2.6 "Horrible vibe."
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    Overall rating

    6.8 Good
    based on 147 reviews
    • 7.2 "Good location."
    • 6.0 "Beach is so-so."
    • 5.9 "Service is ok."
    • 4.8 "Disappointing food."
    • 3.0 "Quite uncomfortable."
    • 2.9 "Awful rooms."
      0.4 "96% found problems with the furniture."
      1.5 "85% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
    • 2.5 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 1.9 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    data provided by TrustYou

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