Overview

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Best Western Inverness Palace Hotel & Spa

8 Ness Walk, Inverness, IV3 5NG, United Kingdom
+44 146 322 3243

€92+

Overall guest ratings

8.5/10 Excellent
based on 1,483 reviews

Review highlights

  • 9.6
  • 9.0
  • 6.9
  • 6.8

Good to know

  • Comfortable beds
  • Great view

Nearby

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    About

    Best Western Inverness Palace Hotel and Spa is a superbly stylish 3-star superior hotel located in the heart of Inverness city centre. The accommodation dates back to 1890 with over a century's worth of character as proof, and rests by the banks of the famous River Ness, opposite the Inverness Castle. You'll be able to relax in the 'classi-contemporary' design throughout and enjoy warm and friendly Highland Hospitality while you're at it! New, tastefully appointed bedrooms and a superb luxury leisure club with a 50 foot swimming pool should take care of your relaxation requirements, while free car parking, free Wi-Fi and freedom to roam this fantastic Scottish hideaway will be a God-send! Our location makes us ideal for holidays in the Highlands, so pack your bags and pick a perfect setting for yours! Enjoy your stay.

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    bestwestern.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Business centre
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Free valet parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 1,484 reviews
    • 9.6 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
      8.2 "82% loved the sauna."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.2 "92% were impressed by the valet service."
    • 8.0 "Breakfast is good."
    • 6.9 "Rooms are ok."
      6.1 "Only 61% thought the shower was ok."
    • 6.8 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
      6.7 "Desserts were ok, said 67%."
    • 5.5 "Average value."
    • 5.3 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
      6.5 "Only 65% thought, the hotel was stylish."
      6.3 "63% considered the lobby entrance to be so-so."
    • 4.0 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 1,023 reviews
    • 9.5 "Excellent pool."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 8.2 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
      7.9 "79% loved the sauna."
    • 8.0 "Breakfast is good."
    • 6.5 "Food is average."
      6.3 "Desserts were ok, said 63%."
    • 5.5 "Average value."
    • 5.0 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
      6.4 "Only 64% thought, the hotel was stylish."
      5.9 "59% considered the lobby entrance to be so-so."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 281 reviews
    • 9.6 "Excellent pool."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.9 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
    • 6.3 "Average comfort."
    • 5.3 "Average value."
    • 4.9 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    based on 178 reviews
    • 9.5 "Excellent pool."
    • 9.2 "Terrific location."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.9 "Food is average."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.6 "Average value."
    • 5.5 "Vibe was decent."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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