Sofitel London Heathrow

5 stars
8.5
Very good
based on 7143 reviews
7,143 reviews
Mon 16/11
-
Tue 17/11
2 guests, 1 room
Overview
Prices
Info
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request. Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
8.5
Very good
7143 reviews

Latest deals for Sofitel London Heathrow

Mon 16/11
-
Tue 17/11
Deals from
€144
•Cheapest rate per night
Compare prices for Classic room, Superior room and 56 more Sofitel London Heathrow deals.
Classic room, 1 queen bed
€144
nightly with fees
Classic room, bed type unknown
€146
nightly with fees
Classic room, bed type unknown
€154
nightly with fees
Classic room, 1 twin bed
€162
nightly with fees
Classic room, 1 queen bed
€163
nightly with fees
Classic room, bed type unknown
€164
nightly with fees
Classic room, bed type unknown
€167
nightly with fees
Classic room, 1 queen bed
€167
nightly with fees
Classic room, 1 queen bed
€169
nightly with fees
Classic room, 1 queen bed
€169
nightly with fees
Classic room, 1 twin bed
€173
nightly with fees
Classic room, 1 twin bed
€174
nightly with fees
Standard Room, bed type unknown
€179
nightly with fees
Classic room, 1 queen bed
€179
nightly with fees
Classic room, 1 queen bed
€181
nightly with fees
Standard Room, bed type unknown
€183
nightly with fees
Classic room, 1 queen bed
€185
nightly with fees
Classic room, bed type unknown
€189
nightly with fees
Classic room, bed type unknown
€196
nightly with fees
Standard Room, 1 queen bed
€204
nightly with fees
Classic room, 1 queen bed
€205
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.

Amenities at Sofitel London Heathrow

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of Sofitel London Heathrow

8.5
Very good
7143 verified ratings
Wonderful
4158
Very good
1401
Good
654
Okay
339
Fair
288
Mediocre
125
Poor
179

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's prime location, especially for access to Terminal 5 and early flights. Many appreciated the comfortable beds and quality breakfast options. Some reviews highlighted friendly staff and convenient facilities, while a few noted issues with value for price, outdated rooms, and occasional service lapses. Overall, the hotel is seen as an excellent choice for airport convenience and comfort.
AI-generated from customer reviews
Location10 out of 10
Breakfast8.5 out of 10
Bed Comfort8 out of 10
Service5 out of 10
Value for Price3.5 out of 10
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All reviews

6.0
Okay
Wendy, Oct 2025
Hotel is nice but very expensive for what you get. The downstairs bar is shocking - £30 for a pint and glass of wine! Service was also dreadful. Probably the Worst airport hotel bar I’ve ever been to.
10
Wonderful
Torian, Aug 2025
The room and the service was excellent. They just need to upgrade their booking and online service to reflect that they do have a day rate for travelers like myself who only needed the room for a few hours. You seemed to have to call them to get that rate as it wasn’t available online or easily accessible on their site. That being said they took care of me with an upgrade when they noticed I booke...
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6.0
Okay
Anonymous, Dec 2021
The service at the bar was slow. While staying there a group of guess we’re running around with their kids for over an hour through the bar, lobby and elevator. The staff did not stop these guest, it was very off putting.
4.0
Mediocre
Anonymous, Nov 2021
Quicker check-in, implement contactless and better lifts
10
Wonderful
Ruth, Sept 2021
It is a very beautiful hotel the staff are trying hard to make the stay great. They are showing a French flair.
10
Wonderful
Julian, Feb 2020
Pros (+) Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.
6.0
Okay
Ben, Dec 2019
Pros (+) The room, the bed and the bathroom were all comfortable and to expectations.
Cons (-) We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we w...
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8.8
Very good
Ronit, Aug 2019
Pros (+) Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.
Cons (-) This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and n...
Read more
10
Wonderful
Kamal, Jul 2019
Cons (-) Keep up the good work
10
Wonderful
Barrie, May 2019
Pros (+) Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.
Cons (-) Not a lot!

Location

Terminal 5, Hounslow

What's nearby

  • Hounslow Urban Farm5.5 km
  • Indian Gymkhana Cricket Club Ground9.8 km
  • BSkyB11.4 km
  • Syon Park12.4 km
  • London Museum of Water and Steam14.1 km
  • Turnham Green15.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sofitel London Heathrow

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
September
€220
€326
Cheapest month to stay with an average 27% drop in price.
Most expensive month to stay with an average 115% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Sofitel London Heathrow

Which month has the cheapest rates at Sofitel London Heathrow?

The cheapest month to stay at Sofitel London Heathrow is January, with an average nightly rate of €184. The most expensive month is June at €294 per night.

What is the cheapest day to book Sofitel London Heathrow?

The cheapest day to book Sofitel London Heathrow is Wednesday, with an average nightly rate of €190. The most expensive day is Saturday at €539 per night.

How far in advance should you book Sofitel London Heathrow?

To get the best price at Sofitel London Heathrow, book around 4 weeks in advance. This could save you approximately 17% compared to booking last minute.

KAYAK's top tips for your stay at Sofitel London Heathrow

  • If you’re after a cheap room at Sofitel London Heathrow, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sofitel London Heathrow, plan to stay on a Wednesday or Friday. The most expensive day is usually Saturday.
  • The cheapest price a room at Sofitel London Heathrow was booked for on KAYAK in the last 2 weeks was €184, while the most expensive was €184.
  • How long should you stay at Sofitel London Heathrow? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Sofitel London Heathrow

  • Does the Sofitel London Heathrow offer any romantic packages?

    If you’re celebrating a special occasion such as jetting off on honeymoon or just looking to surprise a loved one, this hotel offers you the chance to book a special Romance package. Bookable up to 24h prior to arrival, the package includes a bottle of chilled champagne, chocolate or flowers in your room on arrival, breakfast in bed every day and late checkout until 4:00 pm (subject to availability).

  • What features does Sofitel London Heathrow offers for guests with reduced mobility?

    This accessible hotel incorporates numerous features that will ensure guests with reduced mobility enjoy a much more comfortable stay. As well as ramp and wheelchair access, certain rooms feature accessible bathrooms and additional facilities such as mobility aids, plus visual alarms, knock lights and phone lights for the hearing impaired.

  • How do I get to Sofitel London Heathrow from the terminal?

    The hotel is connected to Heathrow Airport’s Terminal 5 by walkway and to all other terminals by public transport. Free inter-terminal trains operate from Terminals 2, 3 and 4, and there is also a Hoppa bus service available from Terminal 4. If you’re traveling in from Central London before staying the night, you can opt for the 21m Heathrow Express train service from Paddington Station, followed by a free on-airport transfer, or take the London Underground to Terminal 5 and follow signs for the walkway.

  • What signature treatments are on offer in the spa at Sofitel London Heathrow?

    The ESPA spa at this hotel offers several signature treatments to help you relax before or after your flight. Favorites include the ESPA Body Ritual – 2h of exfoliation, a marine algae or mud wrap, and a tailored aromatherapy massage – or the Lift & Firm Facial, which uses advanced collagen-boosting products, skin analysis and lifting massage techniques. A wide range of treatments tailored for men, pregnant women and children can also be booked in consultation with the spa’s trained therapists. For an extra treat, guests may book a special spa package featuring a soothing treatment and glass of sparkling wine.

  • Is breakfast included in the rate at Sofitel London Heathrow?

    The hotel offers rates both with and without breakfast, allowing you to enjoy flexibility during your stay. If you choose a rate without breakfast, the buffet costs £20 ($26) per adult.

  • Can I reserve a crib or rollaway bed for my room at Sofitel London Heathrow?

    Children aged under 2 years are considered complimentary guests at this hotel if they share their parents’ bed and bedding. Rollaway beds for older children (up to 12 years) may be reserved in advance for an additional fee of £20 ($26) per night.

  • Is it possible to check in early at Sofitel London Heathrow?

    This hotel understands that guests may wish to check in before the designated times, and thus operates a policy of granting early check-in when available. This service cannot be guaranteed, but guests are welcome to request it. Late checkout and day room use may also be available for an additional fee.(Prices checked 05/13/19).

  • Where is Sofitel London Heathrow located?

    Sofitel London Heathrow is located at Terminal 5, 9.7 km from the centre of Hounslow. Hounslow Urban Farm is the closest landmark to Sofitel London Heathrow.

  • When is check-in time and check-out time at Sofitel London Heathrow?

    Check-in time is 15:00 and check-out time is 12:00 at Sofitel London Heathrow.

  • Does Sofitel London Heathrow offer free Wi-Fi?

    Yes, Sofitel London Heathrow offers free Wi-Fi.

  • How far is Sofitel London Heathrow from the airport?

    Sofitel London Heathrow is 2.5 km from London Heathrow.

  • How does KAYAK find such great Sofitel London Heathrow hotel deals?

    KAYAK scours the web for all room deals available at Sofitel London Heathrow in Hounslow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sofitel London Heathrow and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sofitel London Heathrow.

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Good to know

Distance to city centre

Nearest airport

Distance to airport

9.7 km
London Heathrow
2.5 km