Sofitel London Heathrow

5 stars
Terminal 5, Hounslow, United Kingdom
Hounslow, United Kingdom
8.4
Very good
based on 4212 reviews
4,212 reviews
Sat 20/12
-
Sun 21/12
1 room, 2 guests
Deals from
€139
/Cheapest rate per night
Room Type
Provider
Nightly total
Classic room
€139
Double room
€150
Queen room
€153
99 more Sofitel London Heathrow deals
99 more Sofitel London Heathrow deals
Photos of Sofitel London Heathrow
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Touch down in to London at Sofitel London Heathrow, the only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way. Conveniently situated, discover London many attractions only 21 minutes away by train. Our award-winning hotel features 605 luxurious bedrooms and suites with modern amenities and the largest ballroom in Heathrow, catering up to 1300 people. Indulge into diverse dining options including our 2 AA Rosette Restaurants where guests can experience rich global flavours.

Latest deals for Sofitel London Heathrow

Sat 20/12
Sun 21/12
Standard Room
No inclusions
bed type unknown
€159
nightly with fees
No inclusions
bed type unknown
€178
nightly with fees
No inclusions
1 queen bed
€181
nightly with fees
No inclusions
bed type unknown
€198
nightly with fees
Classic room
No inclusions
bed type unknown
€139
nightly with fees
No inclusions
2 twin beds
€144
nightly with fees
No inclusions
1 twin bed
€148
nightly with fees
No inclusions
bed type unknown
€151
nightly with fees
Queen room
No inclusions
bed type unknown
€153
nightly with fees
No inclusions
bed type unknown
€159
nightly with fees
No inclusions
bed type unknown
€180
nightly with fees
No inclusions
1 queen bed
€180
nightly with fees
King room
No inclusions
bed type unknown
€163
nightly with fees
No inclusions
bed type unknown
€183
nightly with fees
No inclusions
bed type unknown
€263
nightly with fees
No inclusions
1 king bed
€419
nightly with fees
Luxury Room
No inclusions
1 king bed
€203
nightly with fees
No inclusions
bed type unknown
€289
nightly with fees
No inclusions
bed type unknown
€307
nightly with fees
No inclusions
1 king bed
€356
nightly with fees
Double room
No inclusions
bed type unknown
€150
nightly with fees
No inclusions
1 queen bed
€195
nightly with fees
No inclusions
1 queen bed
€203
nightly with fees
No inclusions
2 double beds
€292
nightly with fees
Superior room
No inclusions
1 twin bed
€165
nightly with fees
No inclusions
1 king bed
€175
nightly with fees
No inclusions
bed type unknown
€177
nightly with fees
No inclusions
bed type unknown
€178
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Sofitel London Heathrow

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Shuttle service (additional charge)
  • EV charging station
  • Airport shuttle

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Pool and spa

  • Spa
  • Steam room
  • Sauna

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Sofitel London Heathrow

8.4
Very good
4212 verified ratings
Wonderful
2534
Very good
773
Good
408
Okay
189
Fair
157
Mediocre
59
Poor
92

Summary of reviews

Guests say
Guests appreciated the hotel's outstanding service, cleanliness, and convenient location, especially for airport access. However, some mentioned issues with noise levels during events and concerns about value for money, particularly regarding parking and room amenities.
AI-generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
Value for Price3 out of 10
Noise Level2.5 out of 10
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All reviews

6.0
Okay
Wendy, Oct 2025
Hotel is nice but very expensive for what you get. The downstairs bar is shocking - £30 for a pint and glass of wine! Service was also dreadful. Probably the Worst airport hotel bar I’ve ever been to.
Read more
10
Wonderful
Torian, Aug 2025
The room and the service was excellent. They just need to upgrade their booking and online service to reflect that they do have a day rate for travelers like myself who only needed the room for a few ...
Read more
6.0
Okay
Anonymous, Dec 2021
The service at the bar was slow. While staying there a group of guess we’re running around with their kids for over an hour through the bar, lobby and elevator. The staff did not stop these guest, it ...
Read more
4.0
Mediocre
Anonymous, Nov 2021
Quicker check-in, implement contactless and better lifts
10
Wonderful
Ruth, Sept 2021
It is a very beautiful hotel the staff are trying hard to make the stay great. They are showing a French flair.
10
Wonderful
Julian, Feb 2020
Pros (+) Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by ...
Read more
6.0
Okay
Ben, Dec 2019
Pros (+) The room, the bed and the bathroom were all comfortable and to expectations.
Cons (-) We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinne...
Read more
8.8
Very good
Ronit, Aug 2019
Pros (+) Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly ...
Cons (-) This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to...
Read more
10
Wonderful
Kamal, Jul 2019
Cons (-) Keep up the good work
10
Wonderful
Barrie, May 2019
Pros (+) Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.
Cons (-) Not a lot!

Location

Terminal 5, Hounslow

What's nearby

  • Hounslow Urban Farm5.5 km
  • Indian Gymkhana Cricket Club Ground9.8 km
  • BSkyB11.4 km
  • Syon Park12.4 km
  • London Museum of Water and Steam14.1 km
  • Turnham Green15.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sofitel London Heathrow

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
October
€342
€183
Cheapest month to stay with an average 37% drop in price.
Most expensive month to stay with an average 109% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sofitel London Heathrow

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sofitel London Heathrow

  • If you’re after a cheap room at Sofitel London Heathrow, then you should consider staying during the low season. The cheapest deals can generally be found in December and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sofitel London Heathrow, plan to stay on a Friday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Sofitel London Heathrow was booked for on KAYAK in the last 2 weeks was €183, while the most expensive was €183.
  • How long should you stay at Sofitel London Heathrow? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Sofitel London Heathrow

  • Does the Sofitel London Heathrow offer any romantic packages?

    If you’re celebrating a special occasion such as jetting off on honeymoon or just looking to surprise a loved one, this hotel offers you the chance to book a special Romance package. Bookable up to 24h prior to arrival, the package includes a bottle of chilled champagne, chocolate or flowers in your room on arrival, breakfast in bed every day and late checkout until 4:00 pm (subject to availability).

  • What features does Sofitel London Heathrow offers for guests with reduced mobility?

    This accessible hotel incorporates numerous features that will ensure guests with reduced mobility enjoy a much more comfortable stay. As well as ramp and wheelchair access, certain rooms feature accessible bathrooms and additional facilities such as mobility aids, plus visual alarms, knock lights and phone lights for the hearing impaired.

  • How do I get to Sofitel London Heathrow from the terminal?

    The hotel is connected to Heathrow Airport’s Terminal 5 by walkway and to all other terminals by public transport. Free inter-terminal trains operate from Terminals 2, 3 and 4, and there is also a Hoppa bus service available from Terminal 4. If you’re traveling in from Central London before staying the night, you can opt for the 21m Heathrow Express train service from Paddington Station, followed by a free on-airport transfer, or take the London Underground to Terminal 5 and follow signs for the walkway.

  • What signature treatments are on offer in the spa at Sofitel London Heathrow?

    The ESPA spa at this hotel offers several signature treatments to help you relax before or after your flight. Favorites include the ESPA Body Ritual – 2h of exfoliation, a marine algae or mud wrap, and a tailored aromatherapy massage – or the Lift & Firm Facial, which uses advanced collagen-boosting products, skin analysis and lifting massage techniques. A wide range of treatments tailored for men, pregnant women and children can also be booked in consultation with the spa’s trained therapists. For an extra treat, guests may book a special spa package featuring a soothing treatment and glass of sparkling wine.

  • Is breakfast included in the rate at Sofitel London Heathrow?

    The hotel offers rates both with and without breakfast, allowing you to enjoy flexibility during your stay. If you choose a rate without breakfast, the buffet costs £20 ($26) per adult.

  • Can I reserve a crib or rollaway bed for my room at Sofitel London Heathrow?

    Children aged under 2 years are considered complimentary guests at this hotel if they share their parents’ bed and bedding. Rollaway beds for older children (up to 12 years) may be reserved in advance for an additional fee of £20 ($26) per night.

  • Is it possible to check in early at Sofitel London Heathrow?

    This hotel understands that guests may wish to check in before the designated times, and thus operates a policy of granting early check-in when available. This service cannot be guaranteed, but guests are welcome to request it. Late checkout and day room use may also be available for an additional fee.(Prices checked 05/13/19).

  • Where is Sofitel London Heathrow located?

    Sofitel London Heathrow is located at Terminal 5, 9.7 km from the centre of Hounslow. Hounslow Urban Farm is the closest landmark to Sofitel London Heathrow.

  • When is check-in time and check-out time at Sofitel London Heathrow?

    Check-in time is 15:00 and check-out time is 12:00 at Sofitel London Heathrow.

  • Does Sofitel London Heathrow offer free Wi-Fi?

    Yes, Sofitel London Heathrow offers free Wi-Fi.

  • How far is Sofitel London Heathrow from the airport?

    Sofitel London Heathrow is 2.5 km from London Heathrow.

  • How does KAYAK find such great Sofitel London Heathrow hotel deals?

    KAYAK scours the web for all room deals available at Sofitel London Heathrow in Hounslow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sofitel London Heathrow and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sofitel London Heathrow.

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Most recommended

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3-star hotel
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4-star hotel
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3-star hotel
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4-star hotel
36% cheaperSheraton Heathrow Hotel8.2 Excellent (2,156 reviews)1.31 kmFitness centre, Restaurant, Bar/Lounge€89+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.6
9.7 km
London Heathrow
2.5 km

Everything you need to know for your stay in Hounslow

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