Omni Hilton Head Oceanfront Resort

Poor, bad service, dirty, expensive, ruud & unprofessional

Cons: Poor, bad service, dirty, expensive, ruud & unprofessional

Great location but bring your ear plugs!

Pros: The location of this hotel is amazing and the amenities are great with Muriel's pools onsite and restaurants.

Cons: There was remodeling occurring at the time of our stay. Some other reviews suggested that this was the same however the hotel staff insisted it would not effect our stay. They were absolutely wrong and loud construction was heard the entire 4 days so it was difficult to relax. Construction vehicles and supplies took up half of the parking lot and the construction staff took their breaks lying down in grassy patches in the lots. The restaurants on site were very overpriced which was somewhat expected.

So Disappointed!

Pros: Dog Friendly, although don't bother paying for an ocean view if you have a dog because you will be put on the 1st or 2nd floor and you will not be able to see the beach.

Cons: I paid for an Ocean View room but my view was at best an obstructed view of the ocean. When I complained, I was moved to another "ocean view room" but I literally could not see any water from that room. Management made no attempt to improve the situation, so I will avoid Omni Hotels from now on. Staff (other than the front desk) are totally foreign and speak poor English; ordering food is quite frustrating.