Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Shilo Inn & Suites - Helena

2020 Prospect Avenue, Helena, MT 59601, United States
+1 406 442 0320

€62+

Overall guest ratings

6.4/10 Good
based on 374 reviews

Review highlights

  • 9.7
  • 8.5
  • 4.3
  • 4.2

Nearby

    show all

    About

    Located in Helena, Shilo Inn & Suites - Helena is in the historical district and convenient to Montana Historical Society Museum and Montana State Capitol. This hotel is within close proximity of Cathedral of St. Helena and Holter Museum of Art.

    Rooms

    Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

    Amenities

    Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna.

    Dining

    A complimentary continental breakfast is included.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

    Less More
    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry service
    • Spa
    • Fitness centre
    • Hot tub
    • Indoor pool
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Free parking
    • Cribs available
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    based on 374 reviews
    • 9.7 "Excellent value."
    • 8.5 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Pool is mediocre."
    • 6.2 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
      5.0 "Only 50% thought the service was professional."
    • 4.3 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      0.0 "100% thought the tv was sub-standard."
      0.4 "For 96%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      4.2 "58% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
      1.7 "Air conditioning was criticized by 83%."
    • 4.2 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
      3.3 "Dirty pool, said 67%."
    • 3.3 "Disappointing food."
      3.6 "64% did not enjoy the desserts."
      4.0 "60% found the side dishes unedible."
    • 2.7 "Disappointing wellness & sports facilities."
      4.7 "53% were unhappy with the sauna."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.4 "For 86%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    6.8 Good
    based on 123 reviews
    • 9.7 "Excellent value."
    • 8.4 "Location is great."
    • 7.1 "High comfort."
      7.1 "71% said the beds were comfortable."
    • 6.8 "Pool is mediocre."
    • 6.0 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 4.5 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
    • 4.0 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.5 "Awful breakfast."
    • 1.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.5 Good
    based on 183 reviews
    • 9.6 "Excellent value."
    • 8.4 "Location is great."
    • 6.8 "Pool is mediocre."
    • 6.3 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 4.6 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
    • 4.0 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 3.4 "Disappointing food."
    • 2.9 "Disappointing wellness & sports facilities."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.0 OK
    based on 22 reviews
    • 6.1 "Service is ok."
    • 4.7 "Rooms are not good."

    Overall rating

    6.9 Good
    based on 44 reviews
    • 9.6 "Excellent value."
    • 6.6 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 3.9 "Rooms are not good."
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close