Pros (+) Price, proximity to transportation, grocery stores, breakfast
Cons (-) Room was tiny, no AC no fan, neighbourhood is unattractive, service could be much better
3 stars
Hotel Lumen am Hauptbahnhof
Photos of Hotel Lumen am Hauptbahnhof
Overview
Central hotel with a 24-hour front desk connected to the convention center in Hamburg Along with a meeting room, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out, free newspapers, and tour/ticket assistance. Hotel Lumen am Hauptbahnhof offers 38 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
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*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travellers at the hotel.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Lumen am Hauptbahnhof
- Room service
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Services and conveniences
- ATM on-site
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Free toiletries
- Shampoo
- Heating
- Body soap
- Dustbins
General
- Window
- Family rooms
- Lockers
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
Parking and transportation
- Parking
- Private parking
Laundry
- Laundry facilities
- Trouser press
Bedroom
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Dining
- Coffee shop
Things to do
- Bicycle hire
Family friendly
- Cribs available
Reviews of Hotel Lumen am Hauptbahnhof
6.1
Okay
2382 verified ratings
Wonderful
264
Very good
372
Good
557
Okay
349
Fair
360
Mediocre
177
Poor
303
Summary of reviews
Guests say
Guests have expressed concerns about the hotel's location, describing it as unsafe and unattractive, especially at night. Cleanliness issues were also frequently mentioned, with many guests finding their rooms or bathrooms unsatisfactory. However, some guests appreciated the value for money and the proximity to transportation and amenities, making it a viable option for budget travelers.AI-generated from customer reviews
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Score by provider
6.1 out of 10
73 reviews
4.4 out of 10
2 reviews
All reviews
Pros (+) The room was tiny with rat running around, the staff was so rude, except Mr. Hassan he was a great guy. Useless elevating system.
Location
Steindamm 19, 20099 Hamburg, Hamburg
What's nearby
- Hamburg Central Bus Station136 m
- Hammerbrook1 km
- Speicherstadt1.3 km
- Hamburger Rathaus1.3 km
- Nikolaikirche1.5 km
- Staatsoper Hamburg1.5 km
- Hamburg City Centre1.6 km
- Elbphilharmonie2.2 km
- Universität Hamburg2.4 km
- Museum für Hamburgische Geschichte2.6 km
- Landungsbrücken3.1 km
- Port of Hamburg3.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hotel Lumen am Hauptbahnhof
Low season | November |
|---|---|
High season | November |
Average price (weeknight) | €69 |
When to book a room at Hotel Lumen am Hauptbahnhof
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.6 |
|---|---|
Distance to city centre | 1.1 km |
Nearest airport | Hamburg |
Distance to airport | 8.7 km |