Overview

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Palace Hotel Hakone
Top Luxury Hotel

1245 Sengokuhara, Hakonemachi, Hakone, Japan
+81 460 848 501

€119+

Overall guest ratings

8.2/10 Excellent
based on 1,023 reviews

Review highlights

  • 9.1
  • 8.8
  • 5.6
  • 4.9

Good to know

  • Spacious rooms
  • Close to public transport

Nearby

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    About

    Enjoy your visit to Hakone with a stay at Palace Hotel Hakone. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Nice touches like down comforters and slippers are offered up in all rooms, along with LED TVs and DVD players.

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    AMENITIES

    • Free Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Spa
    • Sauna
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,023 reviews
    • 9.1 "Very comfortable."
      9.6 "96% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      7.0 "70% liked the big bathroom."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      8.3 "83% found the restaurant service to be one of the best."
    • 8.0 "Rooms are great."
      9.6 "96% thought rooms were spacious."
      9.1 "91% thought the view was good."
      9.1 "91% said the beds were comfortable."
      7.0 "70% liked the big bathroom."
    • 7.3 "Good location."
      9.6 "Near to public transport, according to 96%."
      7.6 "Easily accessible by car, said 76%."
      7.3 "73% liked the proximity to sightseeing."
      10.0 "Great parking, according to 100%."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was stylish."
    • 4.9 "Disappointing food."
      1.7 "The price was too high for 83%."
    • 3.9 "Value below average."
      1.7 "The price was too high for 83%."
      1.3 "87% said the breakfast was too expensive."
    • 3.7 "Internet is poor."
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    Overall rating

    8.2 Excellent
    based on 531 reviews
    • 9.1 "Very comfortable."
      9.6 "96% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 7.7 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      9.0 "90% thought the view was good."
      8.7 "87% said the beds were comfortable."
      7.0 "70% said rooms were clean."
    • 7.5 "Good location."
      9.7 "Near to public transport, according to 97%."
      7.5 "Easily accessible by car, said 75%."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
    • 4.4 "Value below average."
      2.0 "The price was too high for 80%."
    • 4.4 "Disappointing food."
      2.0 "The price was too high for 80%."
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    Overall rating

    8.4 Excellent
    based on 439 reviews
    • 9.2 "Very comfortable."
      9.6 "96% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 8.3 "Rooms are great."
      9.6 "96% thought rooms were spacious."
      9.3 "93% thought the view was good."
      9.1 "91% said the beds were comfortable."
    • 7.1 "Good cleanliness."
      8.2 "82% thought it was clean."
    • 7.0 "Good location."
      6.9 "Only 69% were satisfied with the proximity to sightseeing."
    • 5.5 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
    • 4.9 "Disappointing food."
      1.5 "The price was too high for 85%."
    • 4.0 "Value below average."
      1.5 "The price was too high for 85%."
      1.4 "86% said the breakfast was too expensive."
    • 3.4 "Internet is poor."
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    Overall rating

    8.0 Good
    based on 51 reviews
    • 9.2 "Very comfortable."
      9.4 "94% thought rooms were spacious."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Rooms are great."
      9.4 "94% thought rooms were spacious."
    • 7.3 "Good location."
    • 5.9 "Vibe was decent."
    • 5.3 "Food is average."
    • 3.7 "Value below average."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Spacious rooms"
    "Close to public transport"
    data provided by TrustYou

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