Overview

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Hyatt Regency Hakone Resort and Spa
Top Boutique Hotel

1320 Gora Hakone-machi, Hakone 250-0408, Japan
+81 460 822 000

€359+

Overall guest ratings

9.1/10 Excellent
based on 745 reviews

Review highlights

  • 9.6
  • 9.2
  • 9.1
  • 2.0

Good to know

  • Nice building
  • Professional service
  • Friendly atmosphere
  • Spacious rooms

Nearby

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    About

    Located within the Fuji Hakone Izu National Park, 80km west of Tokyo. This residential lodge is located in Fuji and is situated in an area (Gora) famous for its natural hot springs (onsens). The resort's on-site spa has 8 treatment rooms available as well as two hot spring baths, one for ladies and one for men.

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    Hyatt

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Non-smoking rooms available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 745 reviews
    • 9.6 "Incredible bar."
      8.9 "Delicious alcoholic drinks, according to 89%."
      10.0 "100% thought beverage prices were a great value."
    • 9.2 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.5 "95% enjoyed the lobby entrance."
      10.0 "100% said it was a stylish hotel."
      9.4 "94% thought the hotel was luxurious."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.0 "90% thought it was clean."
      9.2 "92% said that wellness & sports facilities were clean."
    • 8.9 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.0 "90% were happy with the shuttle service."
      8.6 "86% said the reception staff was great."
      8.3 "Housekeeping was great, according to 83%."
      10.0 "100% were happy with the room service."
      8.8 "88% said the booking process went smoothly."
    • 2.0 "Disappointing internet connection."
    • 1.0 "Horrible pool."
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    Overall rating

    8.9 Excellent
    based on 394 reviews
    • 9.7 "Incredible bar."
    • 9.2 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.0 "Very comfortable."
      9.8 "98% thought rooms were spacious."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% were happy with the shuttle service."
      9.3 "93% thought the service was very professional."
      8.2 "82% said the reception staff was great."

    Overall rating

    9.2 Excellent
    based on 327 reviews
    • 9.4 "Incredible bar."
    • 9.3 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 9.1 "Very comfortable."
      9.7 "97% thought rooms were spacious."
    • 9.0 "Perfectly clean."
    • 8.8 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      7.9 "79% thought the view was good."
    • 7.0 "Wellness & sports facilities were pleasant enough."

    Overall rating

    8.7 Excellent
    based on 22 reviews
    • 9.0 "World class service."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly atmosphere"
    "Spacious rooms"
    data provided by TrustYou

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