Overview

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Smile Hotel Hakodate

20-11 Wakamatsucho, Hakodate 040-0063, Japan
+81 138 272 700

€31+

Overall guest ratings

7.5/10 Good
based on 2,883 reviews

Review highlights

  • 9.6
  • 8.3
  • 4.0
  • 3.5

Good to know

  • Close to public transport
  • Train station is close

Nearby

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    About

    When visiting Hakodate, Smile Hotel Hakodate is a great choice to consider. You'll have free perks like WiFi and wired Internet.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    based on 2,883 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
      8.4 "Great parking, according to 84%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Breakfast is good."
      9.7 "97% were happy with the price of the breakfast."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      9.0 "90% were impressed by the laundry service."
    • 5.2 "Internet is average."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.2 "78% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.9 "91% criticized the small bathroom."
      1.1 "89% said the bathroom was dirty."
      0.7 "For 93%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      1.6 "84% thought they were poorly maintained."
      3.5 "65% had problems with the shower."
      2.5 "75% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
      3.8 "62% were disappointed with the minibar."
    • 3.5 "Not very comfortable."
      3.2 "68% said rooms were small."
      0.9 "91% criticized the small bathroom."
      2.4 "76% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      1.7 "83% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
      3.2 "68% didn't like the smoking area."
    • 2.8 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
    • 1.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."
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    Overall rating

    7.4 Good
    based on 1,182 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      8.5 "Great parking, according to 85%."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Breakfast is good."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 5.3 "Internet is average."
    • 3.5 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.3 "77% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      0.7 "For 93%, the rooms looked old."
      0.8 "92% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
      3.2 "68% had problems with the shower."
      1.6 "84% thought they were poorly maintained."
    • 3.3 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.0 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      0.8 "92% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
    • 2.8 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      2.6 "74% thought it was rather dirty."
    • 1.8 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 778 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
      9.7 "97% were happy with the price of the breakfast."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 3.5 "Rooms are not good."
      3.1 "69% said rooms were small."
      2.4 "76% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      1.0 "90% criticized the small bathroom."
      2.6 "74% found problems with the furniture."
      1.8 "82% thought they were poorly maintained."
    • 3.0 "Quite uncomfortable."
      3.1 "69% said rooms were small."
      1.0 "90% criticized the small bathroom."
    • 3.0 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.8 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      3.5 "65% thought it was rather dirty."
    • 1.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    based on 345 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.7 "Great parking, according to 87%."
    • 8.5 "Good value."
      9.5 "95% were happy with the price of the breakfast."
    • 8.2 "Breakfast is good."
      9.5 "95% were happy with the price of the breakfast."
    • 7.9 "Good service."
      7.7 "77% said the reception staff was great."
      8.2 "82% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
      4.2 "58% said rooms were small."
      1.8 "82% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      0.6 "For 94%, the rooms looked old."
    • 4.5 "Not very comfortable."
      4.2 "58% said rooms were small."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.0 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 1.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    based on 576 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 8.5 "Good value."
    • 8.1 "Breakfast is good."
    • 7.5 "Good service."
      8.0 "80% said the reception staff was great."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 5.3 "Internet is average."
    • 4.1 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      3.5 "65% said rooms were small."
      1.3 "87% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
    • 3.3 "Not very comfortable."
      3.5 "65% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.8 "72% thought it was rather dirty."
    • 1.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Close to public transport"
    "Train station is close"
    data provided by TrustYou
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