Overview

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Hotel Roma

Piazza S. Maria Novella 8, 0 Florence, Tuscany, Italy
+39 055 210 366

€151+

Overall guest ratings

8.6/10 Excellent
based on 1,182 reviews

Review highlights

  • 9.5
  • 9.5
  • 5.6
  • 5.6

Good to know

  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Hotel Roma offers a great location, putting you within just a 10-minute walk of Santa Maria Novella Basilica and Museum and Cathedral of Saint Mary of the Flower. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer flat-screen TVs, minibars, and room service.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 1,182 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.5 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.7 "Rooms are ok."
      6.5 "Only 65% said the rooms were modern."
      5.6 "Only 56% thought the shower was ok."
    • 6.0 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Food is average."
      5.8 "Side dishes were satisfying, according to only 58%."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.5 "For 75%, the lobby entrance was sub-standard."
      1.7 "83% thought the facilities needed updating."
    • 3.9 "Bar is not good."
    • 2.5 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 709 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      8.0 "Easily accessible by car, said 80%."
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.5 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      6.0 "Only 60% said the rooms were modern."
      5.2 "Only 52% thought the shower was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 5.8 "Food is average."
      5.3 "Side dishes were satisfying, according to only 53%."
    • 4.7 "Bar is not good."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 401 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.4 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said the rooms were modern."
      7.0 "70% said the beds were comfortable."
    • 5.9 "Average value."
    • 5.9 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Food is average."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 2.6 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 70 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
    • 5.4 "Breakfast is mediocre."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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