Overview

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Hotel Palazzo dal Borgo

Via Della Scala 6, Florence, Tuscany, Italy
+39 055 216 237

€65+

Overall guest ratings

8.2/10 Excellent
based on 419 reviews

Review highlights

  • 9.6
  • 8.8
  • 5.1
  • 4.7

Nearby

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    About

    With a stay at Hotel Palazzo dal Borgo, you'll be centrally located in Florence, steps from Piazza di Santa Maria Novella and Santa Maria Novella Basilica and Museum. This 4-star hotel is close to Cathedral of Saint Mary of the Flower and Ponte Vecchio.

    Rooms

    Make yourself at home in one of the 34 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and babysitting/childcare (surcharge).

    Dining

    Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cribs available
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 165 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      5.0 "For only 50%, the bathroom was ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.1 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      5.0 "For only 50%, the noise level was all right."
    • 4.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.6 "Bad amenities."
      2.2 "78% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
    • 4.3 "Value below average."
    • 1.4 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    based on 87 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 4.9 "Not very comfortable."

    Overall rating

    7.5 Good
    based on 77 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 5.6 "Average comfort."
    • 5.5 "Rooms are ok."
    • 4.6 "Vibe wasn't good."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

    Recent reviews

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