Phoenix Hotel
3 stars

Phoenix Hotel

28, St.28 C, Community 118, Nakheel Area, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4252 2000
From
€14
Cheapest

rate per night

6.0
Okay
based on 1090 reviews
1,090 reviews
Room Type
Provider
Nightly total
Standard Room
€14
King room
€20
Deluxe room
€25

Photos of Phoenix Hotel

Overview

Hotel with a full-service spa, a short walk to Al Ghurair Centre A full-service spa, a restaurant, and spa services are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Palette Phoenix Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
6.0
Okay rating
Based on 1,090 verified guest reviews

Latest deals for Phoenix Hotel

Fri 19/9
Sat 20/9
Double room
1 double bed
€28
nightly with fees
bed type unknown
€31
nightly with fees
bed type unknown
€32
nightly with fees
Superior room
bed type unknown
€42
nightly with fees
bed type unknown
€46
nightly with fees
bed type unknown
€48
nightly with fees
Standard Room
bed type unknown
€14
nightly with fees
bed type unknown
€14
nightly with fees
bed type unknown
€16
nightly with fees
Deluxe room
bed type unknown
€25
nightly with fees
bed type unknown
€32
nightly with fees
bed type unknown
€32
nightly with fees
King room
bed type unknown
€20
nightly with fees
bed type unknown
€46
nightly with fees
Executive room
bed type unknown
€56
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Phoenix Hotel

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

General

  • Family rooms
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Lockers
  • Telephone
  • Tile/marble floor
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Kitchen

  • Kettle
  • Refrigerator
  • Kitchenette

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Minibar
  • Restaurant

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)

Workspace

  • Desk

Spa

  • Spa

Reviews of Phoenix Hotel

6.0
Okay
1090 verified ratings
Wonderful
207
Very good
85
Good
156
Okay
84
Fair
115
Mediocre
94
Poor
349

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with the cleanliness of the hotel, noting dirty rooms and bathrooms. Service issues were also highlighted, with complaints about poor room service and unhelpful staff. While some guests appreciated the friendly staff and good location, many felt that the hotel did not meet their expectations, particularly regarding room quality and overall maintenance.
AI-generated from customer reviews
Room Size2.5 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Location

28, St.28 C, Community 118, Nakheel Area, Dubai

What's nearby

  • Dubai City Centre1.7 km
  • Al Karama2.7 km
  • Oud Metha3.7 km
  • Port Saeed3.7 km
  • Trade Centre 16.3 km
  • Dubai Creek6.3 km
  • Dubai Festival City6.5 km
  • Dubai International Financial Centre7.2 km
  • Jumeirah Beach7.9 km
  • Sheikh Zayed Road8.4 km
  • Dubai Mall9 km
  • Burj Khalifa9.2 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Phoenix Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Phoenix Hotel

  • How long should you stay at Phoenix Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Phoenix Hotel

  • Where is Phoenix Hotel located?

    Phoenix Hotel is located at 28, St.28 C, Community 118, Nakheel Area in Deira, 9.2 km from the centre of Dubai. Dubai City Centre is the closest landmark to Phoenix Hotel.

  • When is check-in time and check-out time at Phoenix Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Phoenix Hotel.

  • Does Phoenix Hotel offer free Wi-Fi?

    Yes, Phoenix Hotel offers free Wi-Fi.

  • How far is Phoenix Hotel from the airport?

    Phoenix Hotel is 6 km from Dubai Intl. Phoenix Hotel is 21.5 km from Sharjah.

  • How does KAYAK find such great Phoenix Hotel hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Hotel in Dubai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Hotel.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.7
9.2 km
Dubai Intl
5.5 km

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