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Alexander House Hotel & Utopia Spa
Top Romantic Hotel

East Street, Crawley, RH10 4QD, United Kingdom
+44 134 271 4914


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Overall guest ratings

8.6/10 Excellent
based on 377 reviews
See all reviews

Review highlights

  • 8.5
  • 8.4
  • 8.1
  • 2.0

Good to know

  • Nice building
  • Friendly atmosphere
  • Pleasant hotel grounds


    show all


    Located in East Grinstead, Alexander House And Utopia Spa is in the historical district and close to Stone Farm Rocks and St. Margaret's Church. This 5-star hotel is within close proximity of Standen and Priest House.


    Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and an outdoor tennis court. Additional features at this Victorian hotel include complimentary wireless Internet access, concierge services, and wedding services.


    Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in East Grinstead? This hotel has 500 square feet (46 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
    Less More



    Guest reviews

    Overall rating

    8.6 Excellent
    based on 377 reviews
    • 8.5 "Location is great."
    • 8.4 "Amenities are good."
    • 8.1 "Great service."
    • 8.0 "Very nice wellness & sports facilities."
    • 5.6 "Rooms are ok."
    • 2.0 "Terrible value."
    • 1.7 "Awful breakfast."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 369 reviews
    • 8.7 "Location is great."
    • 8.6 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 8.1 "Very nice wellness & sports facilities."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.2 "Only 52% said rooms were big enough."
      5.2 "Only 52% said rooms were clean enough."
    • 5.5 "Bar is ok."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 2.2 "Terrible value."
      2.4 "The price was too high for 76%."
    • 1.8 "Awful breakfast."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 7 reviews
    • 5.7 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews


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