Village Hotel Coventry

Best Dining Experience

Quiet area of Coventry, nice and peaceful after the hustle and bustle of the 'city areas'. We had a large room with a large, very comfortable bed. Having checked in, we entered our room to discover a 'bomb site' (the room had not been made up after the previous occupant). We were upgraded to a better room but the hotel had two rather disappointing points that should be addressed ... The corridors were 'littered' with the remnants of peoples food and drink from their rooms (and these items stayed outside of the rooms, in the corridors, overnight and were still there the next mid morning) ... and ... the hotel is understaffed, there was a painfully slow wait for breakfast and checking out.

The Hotel rooms and surroundings were nice and comfortable. The bar staff and reception were helpful and efficient. There was a great atmosphere in the bar. Food was excellent and plentiful. Good locatiton too The restaraunt staff were poor. Particularly at breakfast time. There did not seem to be any maagement present at breakfast time and staff had no interest in making sure you were looked after. 2 mornings we had to ask for basics like cups for our coffee, milk, knives and forks. The staff did not respond pleasantly to this, like it was too much work for them. I did notice a change on Monday morning when we were looked after very well but the staff were also different.

when we arrived there was a queue, only one person on reception,but very friendly. no sheets for the wee ones bed, asked 3 times for sheets to be put in her room, she ended up sleeping on a bare mattress, not impressed, nice pub food but took forever to come.

Comfy beds and good breakfast staff friendly Could not find second towel and tea, coffee and kettle kept in a draw

Ease of booking in, room size, location for arranged meal near NEC. Thickness of walls which moved everytime adjacent room slammed door in early hours, shower over bath always dangerous if slip (has happended in Austria-still hurts) - shower cubicle better, bed not stable so creak/move with every twist or turn, mini bar be handy but not specified on booking so aware not available. paper requested when we were prompted but no show up to check out time - issued free when leaving which nice touch as bill paid at that stage

Ease of checking in and out. The location was ideal for our purpose. However the pool was too crowded to use during our stay.