Overview

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The Westin Chicago River North
Best Meeting & Event Facilities

320 North Dearborn Street, Chicago, IL 60654, United States
+1 312 744 1900

€108+

Overall guest ratings

8.8/10 Excellent
based on 1,071 reviews

Review highlights

  • 9.4
  • 9.2
  • 9.0
  • 5.3

Nearby

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    About

    Located in the heart of Chicago’s theater district just steps from the Magnificent Mile and Millennium Park, we offer easy access to the many allures of the Second City—from world-class restaurants to museums, art galleries, and upscale boutiques. Chicago’s status as a destination for food and business is mirrored inside our hotel, where you’ll find 30,000 square feet of meeting space—including an outdoor venue and two ballrooms—as well as our legendary Kamehachi Sushi Bar, a local favorite. Our 429 guest rooms come with captivating views of the city or river, the iconic Heavenly® Bed, Heavenly® Bath, and High Speed Internet Access. Stay fit in a WestinWORKOUT® Room, or upgrade for exclusive Westin Executive Club Room privileges.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,071 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      7.8 "78% were impressed by the valet service."
    • 8.6 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      7.8 "78% thought it was pleasantly quiet."
    • 5.3 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 4.6 "Value below average."
      3.3 "67% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 535 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.9 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.7 "Comfort level is high."
      8.3 "83% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      8.0 "80% thought it was pleasantly quiet."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Value below average."
    • 2.4 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 321 reviews
    • 9.4 "Terrific location."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
      8.7 "87% thought it was clean."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.5 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
    • 5.4 "Breakfast is mediocre."
    • 4.3 "Value below average."
      3.0 "70% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 53 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
    • 8.4 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
    • 8.2 "Rooms are great."
      8.2 "82% said the beds were comfortable."

    Overall rating

    8.0 Good
    based on 160 reviews
    • 9.2 "Terrific location."
    • 9.2 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.8 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.4 "Rooms are great."
      9.1 "91% thought rooms were spacious."
      8.9 "89% said rooms were clean."
      9.0 "90% thought the view was good."
      8.5 "85% said the beds were comfortable."
    • 5.2 "Breakfast is mediocre."
    • 4.1 "Value below average."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

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