Good to know
Value for money
Distance to city centre
|Chicago O'Hare Intl|
Distance to airport
|"Great location and amazing staff!"||(in 352 reviews)|
|"Great location and super friendly staff!"||(in 194 reviews)|
|"The bar downstairs was amazing!"||(in 113 reviews)|
|"The bed was incredibly uncomfortable."||(in 54 reviews)|
|"Room was not clean."||(in 162 reviews)|
|"No television in common area."||(in 3 reviews)|
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It was super affordable and in the heart of downtown
The rooms were a little small and I had a roommate. Inconveniences but not necessarily bad. I just didn't expect it
Cleanliness and location
I like that there are stores and restaurants surrounding the hotel and they are clean if you ask them to be
The Gay staff discriminated and were hostile for no reason. They gossiped and frequently told stories about guests, they also moved items around in the rooms to cause arguments between guests. They got tired of me asking them to give me fresh towels and bedsheets which they did not have to put on themselves. They made up lies and asked me to leave and then refused to give me a refund for the remainder of my stay including the day I was asked to leave. When one was caught lying the other staff covered for him and became hostile. I had to call the police to force them to begin the refund process.
The location was really good, mostly because it was super close both to Eataly and Uno, which gave us the chance to find easy and good food during the pandemic. The area is also full of garages, which allow parking for a reasonable price.
The room was terrible. We stayed only for one night and we didn't pay so much; however, when I booked there were great hotels (like Hilton or Hyatt) that had a comparable price. Hotels that we already tried. We decided on the Freehand because of the Handshake in New York where we spent the New Year Eve, which was amazing. We thought we would have found the same vibes. The room was so small that both of us couldn't walk around at the same time; one of us needed to lie or be sitting on the bed, while the other was standing. We were lucky that Uno was open and allowed to eat in one of their tables outside because we could not have eaten any food in our room since it was so small and dark (always considering the Coronavirus lockdown). The room had a window, but it was close to a blindfold curtain because behind there was a wall with big pipes, so the room was in the dark. I thought with my usual positivity: "ok, I will sleep really well tonight since there is no light". However, at 7:30 in the morning, a continuous sound woke me up; I was unable to identify what it was, but it was like a mechanical sound (like the one produced by furnaces or elevators). The room was also not soundproofed (which I'm not complaining about), for this reason I know we had someone staying in a room around us. Considering that the hotel was maybe 10 or more levels tall, and it had at a maximum of 15/20 rooms booked (they made me sign a Coronavirus spreadsheet, so I know how many guests there were in that moment), it is still not clear to me the reason to give such a bad room and not have spread their guests a bit more, particularly because of the pandemic situation. I rarely write reviews, but this hotel experience was really bad, and it completely destroyed our expectations towards FreeHand.
I liked the vibe of the hotel the most - there was a very eclectic mix of guests staying there. It felt like everyone, no matter who they were, fit in.
I did not like that the gym was not useable during my stay there. I also did not like that both the lighting in my room and bathroom were very dim - one of the two areas should have bright lighting for applying makeup/getting ready.
Freehand Chicago offers guests hip and modern lodgings and an atmosphere that celebrates sociality. It's an ideal hotel for groups, business travelers, and families alike, welcoming all guests with its warm and stylish setting.
Located on the north side of Chicago near Magnificent Mile, Freehand Chicago is close to many local cultural attractions, including Museum of Contemporary Art, Museum of Science and Industry, Garfield Park Conservatory, Chicago Cultural Center, as well as countless restaurants and shops.
Accommodations at Freehand Chicago are designed to suit the needs of different types of travelers. Guest can choose a King private room with bathroom, work station, and city or standard views, an ADA-compliant Queen private room with accessible bathrooms, or Quad rooms with four twin-sized bunk beds, seating areas, and mini bar that can be shared or private. Rooms are designed by Roman and Williams and feature contemporary and clean accents.
Freehand Chicago has complimentary wi-fi throughout its premises, making it an excellent spot for guests to catch up with friends and work during their stay. There's an onsite gym, so guests can keep up with their fitness routine no matter how far from home they may be. The hotel also hosts yoga happy hours, DJ events, free bingo on Saturdays, tarot Tuesdays, and much more at its café and lounge.
Speaking of its café and lounge, Freehand Chicago’s dining and drinking options are as spirited and inspired as its lodgings. Visit Broken Shaker to see why it's been dubbed Chicago’s best hotel bar and indulge in perfectly-crafted and imaginative cocktails. And for crave-worthy Nicaraguan coffees, breakfast, and lunch, stop by Café Integral, where guests can feed their bellies and their souls.
Charming surroundings and welcoming staff are only the beginning at Freehand Chicago.
based on 3,609 reviews
Value for money
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Most popular landmarks
- Magnificent Mile 384 m
- Chicago Riverwalk 0.6 km
- Chicago Theater 0.8 km
- 360 CHICAGO 0.8 km
- Chicago Cultural Center 1 km
- Cloud Gate 1.1 km