Overview

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Brookside

Brook Lane, Chester, United Kingdom
+44 124 438 1943

€76+

Overall guest ratings

8.2/10 Excellent
based on 1,092 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.8
  • 4.7

Good to know

  • Accessible parking
  • Near city centre
  • Friendly service

Nearby

    show all

    About

    When you stay at Brookside, you'll be just a 5-minute drive from Chester Cathedral and Grosvenor Museum. Guests looking for a bite to eat can check out Brook View Restaurant, which serves breakfast and dinner. A bar/lounge and a garden are offered, and rooms at this Victorian hotel get the details right with Egyptian cotton sheets and premium bedding.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,092 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.5 "Management was excellent, said 85%."
    • 8.9 "Location is great."
      9.4 "City centre within easy reach, said 94%."
      7.7 "Great parking, according to 77%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Breakfast is good."
      8.3 "83% were happy with the price of the breakfast."
    • 6.0 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      1.7 "83% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      4.8 "52% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
      0.7 "93% criticized the small bathroom."
    • 3.9 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      1.7 "83% said rooms were small."
      0.7 "93% criticized the small bathroom."

    Overall rating

    8.2 Excellent
    based on 917 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.3 "Management was excellent, said 83%."
    • 8.8 "Location is great."
      9.4 "City centre within easy reach, said 94%."
      7.6 "Great parking, according to 76%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 5.6 "Internet is average."
    • 4.7 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      3.8 "62% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      4.8 "For 52%, the rooms looked old."
      4.2 "58% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
      0.5 "95% criticized the small bathroom."
    • 3.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      0.5 "95% criticized the small bathroom."

    Overall rating

    8.2 Excellent
    based on 87 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Terrific location."
      9.2 "City centre within easy reach, said 92%."
    • 8.9 "Breakfast is good."
    • 5.1 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      1.8 "82% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."

    Overall rating

    8.0 Good
    based on 10 reviews
    • 9.7 "World class service."

    Overall rating

    8.0 Good
    based on 76 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Location is great."
      7.6 "Great parking, according to 76%."
    • 8.8 "Breakfast is good."
    • 8.0 "Vibe was good."
      9.3 "93% enjoyed the lobby entrance."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.3 "Internet is average."
    • 4.5 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      1.4 "86% said rooms were small."
      4.2 "58% had problems with the shower."
      1.7 "83% thought they were poorly maintained."
    • 4.0 "Not very comfortable."
      1.4 "86% said rooms were small."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Accessible parking"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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