Pros: Firm but polite staff. Good price. No car problems.
Cons: Having to furnish utility bills in order to rent the car if you're using a debit card. Yeah, sure, they've probably been burned and it is their business and they can run it the way they want. They don't tell you until you get there that you need this additional paperwork, though, and it's only because I phoned to change the pickup time that I knew to bring it.
No big deal, I guess, but be advised.
21 Feb 2017
Pros: Picked in Topeka, dropped off at KC airport for no extra charge.
Cons: The size of vehicle I requested wasn't available but I could pay extra for an upgrade. The guy was rude when i was asking billing and payment questions. Definitely will not be going back to this rental company, I canceled and decided to take my money elsewhere!