Not what I was looking for, but overall a good vehicle.
Pros: I loved the service. The staff at the Enterprise rental facility was by far the best I've experienced. The follow-up was impeccable. The cleanliness of the vehicle was good.
Cons: I requested a SUV, but ended up with a minivan. The baggage space was more than I needed, but the comfort was not as nice as the SUVs I had rented in the past.
31 Jul 2016
Pros: Excellent gas milage
Cons: Windows and inside could have been cleaner
13 Oct 2016
great price with an upgrade
Pros: I got a decent price for my rental. I was fine with the compact car and the price was fair. When I went to pick up the car, I was pleasantly surprised with the option to upgrade to a brand new SUV for the same price! The car was wonderful, the service was great. No complaints, no regrets.
21 Feb 2017
Excellent customer service & car.
Pros: Customer service was fast, professional, helpful & polite. No hidden fees & an effortless transaction. I was very impressed. The car was also perfect & performed well.
Cons: Having to give back the car... 2016 Toyota Corolla... great fuel mpg & very smooth to drive.
Pros: Pre-payed . Hopefully no additional charges as others have stated . Easy in , easy check out Wish I had rented sooner !
11 Feb 2016
Pros: The car was very suitable, would have enjoyed more room but gas mileage was sufficient and the value of this rental size was best.
Cons: One hour and 15 minutes for dropoff, very unacceptable. I understand things happen but that caused problems for myself as well. No representative was at the location when I arrived 45 minutes before close. The representative was apologetic and was obviously flustered with about 9 people and 5 transactions waiting. I wanted a receipt for my rental and was pleased I at least got that, which also took some doing because the system was trying to charge for an extra hour although I was there on time. The rental itself was fine, although they also seem to have an issue with detailing on a timely basis.
16 Nov 2016
RECOMMEND - 930 Wyoming Ave., Scranton
Pros: Arrived and informed that car was in a satellite facility. The airport folks called the correct office and a gentleman came to airport to pick me up. Only ten minutes away. $100/day less than airport! Well worth it.