Cheap car hire in New Haven
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| Intermediate |
| Standard |
| Full-size |
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| People carrier |
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| Commercial |
| Pick-up truck |
New Haven car rental reviews and directory
Hertz
7.5
Good
60 reviewsCleanliness
7.9
Comfort
7.7
Pick-up/Drop-off
7.2
Value for money
7.1
One location in New Haven
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Reviews
8.0 Very Good
May 2021
Pros:
Customer service was pleasant2.0 Poor
Jun 2020
Pros:
Nothing Car was dirty took me 45 min to clean it during COVID esp unacceptable previous contract was in glove compartment that says alot drop off was closed for 3 mos had to go to airport as a last resortCons:
Everything car should be clean. We are in the middle of a pandemic. they gave us a drop off that has been closed fo 3 mos again unacceptable. nobody answers your phones this was a horrible experience10.0 Wonderful
Jan 2020
Pros:
The staff was very helpful. Car was clean and ready.Cons:
The location is a little small so it's tough to pull in and out of the location but that's just nit picking because I have nothing else bad to say lol4.8 Mediocre
Jul 2019
Pros:
Staff was polite.Cons:
Staff was slow, distracted and ended up giving us the contract paperwork for a different car than the one we were given, this caused us problems we had to exchange the car on 4th of July because of a flat tire. We had to just rent another car. Spent almost an hour and 15 minutes picking up the car6.8 Okay
Jun 2019
Pros:
Car was excellent, clean, drove very wellCons:
At the time of pickup the attendant took every opportunity to upcharge me on extra features as if they were standard or required. Was confusing and dishonest, had me sign off before even seeing an itemized list. Did not even realize she enrolled me for expensive add-ons until it was done9.2 Wonderful
May 2019
Pros:
It was convenient that Hertz picked us up from our home for the rental pick-up.Cons:
The drop-off time was quite long (20+ minutes), which seemed excessive. We also didn't get dropped off the same way we were picked up before our rental.Budget
7.2
Good
78 reviewsCleanliness
7.2
Comfort
7.1
Pick-up/Drop-off
7.0
Value for money
7.0
3 locations in New Haven
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Reviews
10.0 Wonderful
Apr 2021
Cons:
Car speakers didn’t work10.0 Wonderful
Mar 2021
Cons:
Nothing10.0 Wonderful
Mar 2021
Pros:
Everyone was very helpful and polite. The little Ford suv drove perfectly thanks guys😁Cons:
Nothing4.0 Mediocre
Jan 2021
Cons:
They could not find my car after dropping it off after hours. The car was not as clean as it could be and the price was way too high.5.6 Fair
Sep 2020
Pros:
Car was a good option, clean and pretty new. No issues with the car.Cons:
Pick up and drop-off were rough. Both took nearly an hour due to short staffing. The one staffer at pickup wasn't wearing a mask even as he cleaned the car, which he only did after we showed up to pick it up. At drop-off, waited 45 minutes just to hand over the agreement slip after exiting the vehicle.10.0 Wonderful
Aug 2019
Pros:
Everything was great, picking up and dropping off were very easy. The car was in excellent condition and cleanliness was great.Cons:
Not sure why I had to pay 22 on kayak and then the whole rental amount at the rental agency. I was under the impression I was paying some “due now” and would pay the rest at pick up. Kayak, please explain?Avis
6.3
Okay
37 reviewsCleanliness
6.5
Comfort
7.1
Pick-up/Drop-off
6.1
Value for money
6.4
3 locations in New Haven
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Reviews
4.0 Mediocre
May 2021
Pros:
Pick up took to long. Didn't have my car. Car they gave me was filthy.Cons:
Have the car i reserved. Have more locations for one way travel. Don't rent filthy old cars.8.0 Very Good
May 2021
Cons:
Very happy that we were upgraded, but the car was not clean inside. Sticky dashboard and steering wheel, crackers and debris in door pockets and cup holders. The car also needed an oil change. My busy had to add 2 1/2 quarts of oil and wiper fluid to car.10.0 Wonderful
Jun 2020
Pros:
Great choice of cars--thank you!5.2 Fair
Oct 2019
Pros:
The New Haven staff member was not helpful. He did not explain to me additional charges that were added to my bill before he charged me and then was not helpful in helping me sort out a better course of action.Cons:
The company could be more transparent about their fee structures online vs in the store. The company could make their workers feel more valued.7.6 Good
Aug 2019
Pros:
Smooth transaction. Friendly helpful staff.Cons:
Car was not clean when we received it. Windshield had dead bugs on it and interior needed a vacuum and wipe down from some drink spills.10.0 Wonderful
Oct 2018
Pros:
I chose Avis after I missed getting to New Haven in time to pick up my car from Hertz. Hertz told me I would have to pay $170 more if I picked up the car the next day, plus I would have had to Uber around until then. Avis had a car for almost the same price I had originally been paying with Hertz, their office was right in the train station, and they were open 2 hours later than Hertz! Reserved and picked up the car within minutes. It was a Toyota Corolla and worked great! Everything from checkin to checkout was smooth sailing. I’m going with Avis from now on whenever possible.National
10.0
Wonderful
8 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in New Haven
Enterprise
7.3
Good
19 reviewsCleanliness
7.4
Comfort
7.4
Pick-up/Drop-off
7.2
Value for money
7.4
3 locations in New Haven
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Reviews
6.0 Okay
Oct 2020
Pros:
Good experience. Except needed the car for several more days. Non available at the time. Had to go with Budget rental for the additional time needed.3.2 Poor
Aug 2020
Pros:
Staff was friendly and helpfulCons:
Car was dirty, gas tank was empty, no one there when car returned during business hours9.6 Wonderful
Oct 2019
Pros:
Drop of super easy and close by. Staff were friendly and efficientCons:
No one was at the return counter when I returned the car, I don't like doing this because if there is an additional charge it is hard to argue6.8 Okay
Jun 2019
Pros:
Drop off was very fast.Cons:
The car we reserved was not there and they had no others like it. Had to give us a smaller vehicle.2.0 Poor
Mar 2019
Pros:
A Service with a smile in the nicest wayCons:
Nothing10.0 Wonderful
Apr 2017
Pros:
Quick and efficient notingCons:
Nothing.Dollar
No score available yet
One location in New Haven
Sunnycars
No score available yet
2 locations in New Haven
Thrifty
No score available yet
2 locations in New Haven
Easirent
No score available yet
One location in New Haven
VIPCars Recommendation
No score available yet
One location in New Haven
Car hire locations in or near New Haven
Good to know
Most popular car type | Economy |
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When to book a car hire in New Haven
Car hire insurance in New Haven
Collision Damage Waiver (CDW) & Theft Protection Waiver
Some New Haven car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in New Haven.
Deductible
Keep in mind that car hire insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your hire. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your New Haven car hire.
Top tips for hiring a car in New Haven
- It is highly recommended that visitors of New Haven rent a car, as the city is much more easily navigated in your vehicle than via public transportation. This is partly because public transportation is fairly limited, plus because the city was designed primarily with private vehicles in mind. For example, say you want to visit West Rock Ridge State Park. It is just a 12-minute drive of 3.4 miles from central New Haven, but with public transport it can take up to 30 minutes to get there.
- Travelers arriving at Tweed New Haven Airport can find the hire car desks in Tweed Terminal’s Arrivals Lobby.
- Beware using your phone while driving in New Haven, as it is illegal throughout the state of Connecticut to call, text, or use cell phones when driving unless it is hands-free. This also includes using your phone as a GPS device. It is advised that drivers make sure to have their passengers handle the phone duties when driving, otherwise you risk incurring a fine.
- Drivers will be happy to hear that, while New Haven does experience its share of rush hour traffic, it is by no means severe. Drivers can expect the morning rush hour to start up at around 7:00 a.m. and to last until 9:00 a.m., while the afternoon rush hour starts at around 4:00 p.m. and finishes up by about 6:30 p.m. most weekdays. During the peak times, College Street and Howard Avenue are two of the main roads that drivers avoid to escape the worst traffic.
- Book your car hire in New Haven at least 1 day before your trip in order to get a below-average price
- Economy car hires in New Haven are around 5% cheaper than other car types, on average