Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Lafayette Car Hire

12:00
12:00
Compare vs KAYAK all | none

Lafayette car hire reviews and directory

Hertz
hertz
Car hire reviews:
Good (6.2, 13 reviews)
Car hire locations in Lafayette:
4 locations
Hertz
Locations in Lafayette
1700 W Pinhook Road
+1 337 233 2313
200 Terminal Dr Ste #104
+1 337 233 7010
5643 Johnston St
+1 337 989 8615
814 Eraste Landry Road
+1 337 237 9663
  • 6.2
  • 6.3
  • 6.2
  • 5.7
  • 6.8
Recent reviews
5.6 OK
30 Jun 2016
Cons: They gave me midsize car whereas I have asked for full size
8.0 Good
7 Oct 2016
I givre it the benefit of the doubt because the hi
Pros: The return of the vehicle went smoothly. But pick up not so much. The hubcaps were coming off, it was park up against trees so when the guy who washes cars moved the car, he scratched it up pretty nicely.
8.0 Good
14 Oct 2016
Pros: great price and overall good experience
Cons: windshield wipers were a bit worn and didn't work great.
10.0 Excellent
7 Nov 2016
Insurance Policy
Cons: I am very upset that when I booked my rental with Kayak.com, kayak offered an insurance policy with my booking that was not supported by Hertz. In the end I ended up paying KAYAK for an insurance policy, and then charged again by Hertz when I picked up my car for their insurance policy. Kayak should NOT offer these insurance packages that are NOT SUPPORTED by the rental car dealer to avoid double purchases in the future. This is an absolute rip off to me, and this is to Kayak.com not reflecting my great service provided by the very accommodating employees of Hertz. My experience with Hertz was great, kayak.com - not so much.
2.0 Poor
7 Jul 2017
Hertz completely failed me
Cons: I made a reservation for July 1st, noon. I called at 11:45 because I was afraid I'd be a little late, asked them to hold the car. They said "we have a half hour grace period. But we do t have any cars right now." The last time I checked, a reservation meant that they WOULD have a car on the date and time that the reservation was for. They said they would call me when they got cars. An hour later, I called back - no cars. I finally ended up renting from Budget rental car and paying through my nose for it. I'm a comedian and I was on tour and had to be in Lake Charles, LA for a show that night. Hertz NEVER called with a car, or ever called to apologize. I'll never use Hertz again if I can help it, this is the textbook definition of "piss-poor" service.
7.6 Good
11 Feb 2017
Pros: Car was clean and comfortable
Cons: Representative thought I had reserved a tiny economy car. I had to correct her.
10.0 Excellent
16 Apr 2017
Pros: Good price and car
9.6 Excellent
17 May 2017
Cons: car had an odd smell
6.4 Good
6 Jun 2017
red tape
Pros: Price
Cons: Although it was painful they wanted card I used to purchase a rental and wanted a credit card, not a debit card for security
5.2 OK
22 Jun 2017
Pick up customer service was lackluster
Pros: Car was clean
Cons: Long hot walk to the car at the end of the lot. Customer service agent at pick up was more of a robot than a human being.
Dollar
dollar
Car hire reviews:
Good (6.7, 6 reviews)
Car hire locations in Lafayette:
1 location
Dollar
Locations in Lafayette
200 Terminal Drive
+1 866 434 2226
  • 6.7
  • 6.7
  • 6.3
  • 6.7
  • 7.0
Recent reviews
9.2 Excellent
11 Feb 2016
Will rent from here again
Pros: Staff was courteous and friendly both at pick up and drop off location. They had no problem looking up the reservation and keeping everything in line with what we reserved. The car was in very good condition and we had no problems over our 7 day rental. We will rent from here again!
6.8 Good
25 Apr 2016
Pros: 1. Convenient access. 2. Friendly check in/out staff. 3. Vehicle in good working condition.
Cons: 1. Waited 20 minutes for pick up. 2. Received mini-van as alternate to sedan. 3. Drop off confusing.
2.0 Poor
14 Jun 2016
Didn't get the car
Pros: They tried to fix my problem as best they could.
Cons: I reserved a Premium SUV "Chevy Tahoe or similar" vehicle. When I arrived they tried to give me a Nissan Pathfinder that sat 7. It wasn't "or similar". I initially tried to make it work but after I started to try to pack luggage in it and take into account the 7 people that would be riding in it I returned it. They accepted the return without any fuss and I ended up renting a minivan a couple of counters over. For about twice as much. The attendant told me that the vehicle I was supposed to have was kept an extra day by the previous renter and that there wasn't much she could do about it. I believe that to be true, but it didn't help my wallet any. They were nice and apologetic but couldn't help me at all.
2.0 Poor
21 Apr 2017
Car not ready
Cons: The reservation was made for a 1:00pm pick up and when I got there I was told there were no cars available I had to wait 45 minutes and this might not seem like a lot to Dollar rental however when I had to drive to New Orleans and wasted time at the airport pacing waiting for the car when I could have been spending my last hour with my newborn grandson I found this very upsetting. This delay caused me to get to New Orleans airport with very little time as my flight was boarding I didn't even have time to refuel so I had that added expense just a total waste! Very unhappy.
10.0 Excellent
20 Jun 2017
Cons: Rental car parking area is too far for a walk espeacially in summers. Recommend having a golf cart
10.0 Excellent
5 Jul 2017
Pros: Everything was great
Enterprise
enterprise
Car hire reviews:
Good (6.4, 6 reviews)
Car hire locations in Lafayette:
4 locations
Enterprise
Locations in Lafayette
1020 Ne Evangeline Thruway
+1 337 235 6611
1800 West Pinhook Road
+1 337 237 2864
200 Terminal Dr
+1 337 232 5493
6879-b Johnston St
+1 337 993 8444
  • 6.7
  • 6.0
  • 6.3
  • 6.7
  • 6.3
Recent reviews
9.6 Excellent
22 Sep 2016
Pros: Deal on car rental
10.0 Excellent
14 Jan 2017
Helpful staff, flexible return
Pros: Enterprise staff could not have been more helpful. Our return flight was cancelled due to snow, so we had to return the car to New Orleans rather than Lafayette. They changed the return and did not charge a one-way fee. Great car, excellent service, no nickel-and-dimeing. That's a winning combination.
2.0 Poor
13 Feb 2017
Enterprise did not have the van in its fleet.
Pros: I made the reservation to only have to cancel it cause Enterprise did not have the van I requested. They did not help me much for my inconivince.
Cons: Same
6.8 Good
1 Oct 2016
Pros: Service was great. The staff were pleasant and quick to take care of me when I walked in.
Cons: Windshield was dirty and wipers were worn. I had to stop at gas station to clean. Smelled like smoke.
6.0 OK
26 Oct 2016
I am most baffled.....read on....
Pros: I thought I loved the price. But actually I have no idea what the cost will be. I was supposed to get an email from Enterprise. I was supposed to get a phone call from the office I rented from in Lafayette, LA. I got neither.
Cons: The awful communications process. The unfulfilled promises.
4.0 Mediocre
12 Feb 2017
Pros: Courteous agent
Cons: Enterprise only had one car to offer me for one-way. This 2016 Corolla with 23k miles was disgustingly dirty inside (upholstery, dash, windows) and smelled of pets and cigarettes. Under no condition should this car should not be in their rental fleet!
Alamo
alamo
Car hire reviews:
Good (7.5, 4 reviews)
Car hire locations in Lafayette:
1 location
Alamo
Locations in Lafayette
200 Terminal Dr
+1 888 826 6893
  • 7.5
  • 7.5
  • 7.5
  • 7.5
  • 7.5
Recent reviews
10.0 Excellent
13 Mar 2017
Liked all
Pros: Customer service
8.0 Good
17 Oct 2016
Pros: I experienced total loss with the flood in Louisiana, including 2 cars. Insurance is moving along incredibly slowly and apparently there was not rental included in our coverage. Therefore, I have to pay for everything myself. As a Realtor, a care us essential! While I will eventually be able to write it on taxes as a business expense I STILL have to pay for it. Not sure why no one seems to get that part! The affordability of the car and it's overall good condition is the KEY to my survival as a mom if busy children and an REALTOR trying to provide for my family.
10.0 Excellent
9 Feb 2017
Great rental experience with Alamo at Lafayette, L
Pros: The customer service associates were polite, fun and very helpful. The Infiniti Q50 was a pleasure to drive. I may buy one !! Thanks Alamo !
2.0 Poor
9 Mar 2017
No car
Pros: Nothing
Cons: Upon arriving at the Alamo counterat Lafayette regional there was a sign that said 'no cars available'. I waited for the clerk to surface thinking since I had a reservation they would have one left. She told me that all cars were gone. I asked her what the purpose of. Reservation was if there was. no car upon my arrival. She said I could take a cab and request reimbursement I then had to rent a Ford Focus for $63/ per day from a competitor
Budget
budget
Car hire reviews:
Excellent (8.8, 2 reviews)
Car hire locations in Lafayette:
2 locations
Budget
Locations in Lafayette
200 Terminal Drive, Suite 107
+1 337 233 8888
5715 Johnston Street
+1 337 981 5763
  • 9.0
  • 8.0
  • 9.0
  • 9.0
  • 9.0
Recent reviews
9.2 Excellent
13 Oct 2015
Cons: New rental car pickup/dropoff area at Lafayette airport isn't laid out well at all...
8.4 Excellent
5 May 2016
Mostly impressed.
Pros: Very nice and helpful lady working the counter. Nice vehicle with more features than a typical rental car has...auto seats, lumbar support...it was a nice mini van.
Cons: Had to lift the seats to transport things and it was pretty dirty under them. It was a last minute rental so it was more expensive than usual in Lafayette.
Thrifty
thrifty
Car hire reviews:
OK (6.0, 2 reviews)
Car hire locations in Lafayette:
1 location
Thrifty
Locations in Lafayette
200 Terminal Drive
+1 877 283 0898
  • 5.0
  • 6.0
  • 3.0
  • 9.0
  • 7.0
Recent reviews
6.8 Good
14 Feb 2016
Didn't get what I reserved
Pros: People were friendly
Cons: I booked a Suburban or similar. Was called the day before and was asked if a mini van would be ok. I said yes. When we got there we got a Cheverolet Traverse. Not at all big enough for the people and luggage we had. Very disappointed!
5.2 OK
10 Apr 2017
Dirty car- scratches all over - needed brake job and 40k miles.
Pros: Not much of anything about the rental.
Cons: Car was dirty in inside. Scratches all over outside of car. Brakes made noise because of a needed brake job, and the car had 40k miles on it. Worse rental I had in years.
Avis
avis
Car hire locations in Lafayette:
2 locations
Avis
Locations in Lafayette
200 Terminal Drive, Suite 106
+1 337 234 6944
5715 Johnston St
+1 337 981 5747
National
national
Car hire locations in Lafayette:
1 location
National
Locations in Lafayette
200 Terminal Dr
+1 888 826 6890
Sunnycars
sunnycars
Car hire locations in Lafayette:
1 location
Sunnycars
Locations in Lafayette
200 Terminal Drive
33 travellers who hired a car in Lafayette gave the car agency they used an average rating of 6.6

Car hire locations in Lafayette

Lafayette