Pros: The staff was very helpful and friendly. The Nissan Altima was great and wonderful gas mileage
22 Oct 2016
Pros: really enjoyed driving the car i had the chevy trax
15 Dec 2016
Pros: Fast and easy. Good value for what I got
Cons: The car smelled like someone smoked in it.
30 Dec 2016
Pros: excellent customer service i will use this company again
5 Jan 2017
Pros: Great service very helpful and reduced my rat and upgraded me free for better comfort
8 Jan 2017
Very good service
Pros: Everything was good other than they do not offer winter tires if requested
16 Jan 2017
Great customer service
Pros: They had me on the road in 30 minutes. Great customer service.
13 Feb 2017
Pros: The service that was provided by the rental company was outstanding.
22 Feb 2017
Pros: These days you don't get an excellent service anymore, anywhere. The moment I walked in I was greeted immidiately and I was taken care off until I drove away, which was not a long process. Same service when I dropped the vehicle off and consistency makes a great customer service.
Pros: It was great, super friendly people. Really quick ride to airport
Cons: Nothing I can think of it was all really well put together
22 Nov 2016
Another excellent rental
Pros: The staff are friendly and the service to and from the airport is quick and efficient.
It takes less time to check out your vehicle than with any other rental agency.
The car was clean, comfortable and well appointed.
7 Feb 2017
Pros: Great car - friendly staff
Cons: Hours of operation were limited, so shuttle service to the airport was not very convenient
19 Apr 2017
Pros: great deal, good price. go sabres
20 Apr 2017
Pros: Pleasant staff, clean car, efficient pick up at airport
Cons: Not sure of drop off process when office closed
26 Apr 2017
Money well spent
Pros: The people were friendly
The service was prompt
The vehicle was clean and waiting upon arrival
The price was right
Cons: The weather now if they could only fix that they'd have it made
27 Apr 2017
Cons: Too much deposit for 1 day rental poor customer service rude and unprofessional customer representative
Pros: Price: the special is whatever the manager says for the Economy price, so we drove a Grand Caravan with heated seats and nav!
19 Mar 2017
Great service, debit card friendly
Pros: I only had a US debit and they were able to rent to me. Great service, nice car (Chevy Equinox). Always prefer Hertz.
Cons: Need a better after hours drop area. No sign, no box.
25 Sep 2016
Cons: Drop off process after hours was not clear. We had to ask a security guard how to drop off the car and otherwise would not have known where to leave the car.
24 Apr 2017
Cons: I scheduled my pickup for 3PM, I arrived a bit early at 2PM. I was told the car was not ready yet and was still dirty and told to come back in a few hours or he can put me in something different. I told him I didn't need a different car. I was given the car, filthy. When I ordered the car online, it was $60 total for the car and I purchased rental insurance through a different company for $35. Upon arrival I was charged an additional $200 when the website said it would only be $10 when I picked it up. He also didn't really explain any of the fees nor did he tell me how to drop the car back off or what papers were needed for drop off. Ridiculous. I will never use them again.
Cons: Although the drop off was to be attended until 7pm, there was no one in the kiosk when we arrived at the airport well before 7. We went inside, the desk clerk took our paperwork and that was it. Upon return home, we had a phone message stating there was a scratch on the car and to call, but we could make out neither the name or the phone # of the guy who called. We called the only # we had for Avis in Edmonton and told them, we were unaware of any damage that occurred while we had the car. Hopefully there inquiry will show earlier damage, but both garages where we picked up & dropped off were dark, & no one accompanied us either place to look over the car.
25 Jul 2016
Pros: Very quick drop off. Friendly representative.
12 Sep 2016
Fast & convenient & no BS .
Pros: Speak up and drop off Was very fast and nobody tried to sell me any think.
Cons: I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.