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Hotel Puertas De Cartagena

Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Colombia
+57 5660 0961


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Overall guest ratings

8.1/10 Excellent
based on 505 reviews

Review highlights

  • 9.7
  • 8.9
  • 7.7
  • 4.0

Good to know

  • Friendly service
  • Friendly atmosphere


    show all


    With a stay at Hotel Puertas De Cartagena in Cartagena (Cartagena Walled City), you'll be minutes from Santo Toribio Church and Puerta del Reloj. This hotel is within close proximity of Simon Bolivar House and Museum and University of Cartagena.


    Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.


    Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 km.


    Take advantage of the hotel's room service (during limited hours). Meet other guests and eat at a complimentary reception.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.

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    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Currency exchange on-site
    • Room service
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Pets not allowed
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    Guest reviews

    Overall rating

    8.1 Excellent
    based on 505 reviews
    • 9.7 "Terrific location."
    • 8.9 "Breakfast is good."
    • 7.7 "Good service."
    • 5.8 "Internet is average."
    • 4.0 "Rooms are not good."

    Overall rating

    8.0 Good
    based on 287 reviews
    • 9.7 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 5.4 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.1 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      2.0 "80% thought they were poorly maintained."

    Overall rating

    8.3 Excellent
    based on 116 reviews
    • 9.6 "Terrific location."
    • 8.9 "Breakfast is good."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Average comfort."
    • 3.9 "Rooms are not good."
      4.7 "53% said rooms were small."

    Overall rating

    8.0 Good
    based on 101 reviews
    • 9.8 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 8.0 "Good value."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.8 "Average comfort."
    • 4.9 "Not very clean."
    • 4.1 "Rooms are not good."
      4.3 "57% said rooms were small."
      2.2 "78% complained about the bathroom."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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