Overview

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Hotel Hacienda de Castilla

Calle 17 Sm 24 Mza 23, 77500 Cancun, QR, Mexico
+52 998 843 0620

€21+

Overall guest ratings

7.0/10 Good
based on 367 reviews

Review highlights

  • 8.9
  • 7.3
  • 6.7
  • 3.7

Good to know

  • Close to public transport
  • Good accessibility by car
  • Friendly service

Nearby

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    About

    Hotel Hacienda de Castilla puts you within a 10-minute drive of La Sagrada Familia Parish and offers an airport shuttle (available on request) for MXN 1000 per room. Guests looking for a bite to eat can check out La Hija de Villa, which serves Mexican cuisine. An outdoor pool and a bar/lounge are other highlights, and rooms offer LED TVs and room service.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Business centre
    • Concierge service
    • Child pool
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 367 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.9 "79% found the restaurant service to be one of the best."
    • 7.3 "High comfort."
      7.1 "71% thought it was pleasantly quiet."
      10.0 "100% thought rooms were spacious."
    • 6.7 "Location is acceptable."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      6.6 "Only 66% thought the air conditioning was adequate."
      6.0 "Only 60% thought the shower was ok."
      6.9 "For 69%, maintenance was acceptable."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    based on 201 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.4 "High comfort."
      10.0 "100% thought rooms were spacious."
    • 6.5 "Location is acceptable."
    • 5.5 "Average cleanliness."
    • 5.2 "Rooms are ok."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    based on 121 reviews
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.5 "Good value."
    • 7.4 "High comfort."
    • 6.9 "Location is acceptable."
    • 6.1 "Average cleanliness."
    • 5.4 "Rooms are ok."

    Overall rating

    6.7 Good
    based on 44 reviews
    • 8.8 "Good value."
    • 7.3 "High comfort."
    • 7.0 "Good location."
    • 5.0 "Rooms are ok."
    Good to know
    "Close to public transport"
    "Good accessibility by car"
    "Friendly service"
    data provided by TrustYou

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