Hotel Hacienda de Castilla

3 stars
7.3
Good
based on 534 reviews
534 reviews
Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo, Mexico
Calle 17, Sm. 64, Mza. 23, Cancún, Quintana Roo
+52 998 843 0620
Sat 7/11
-
Sun 8/11
2 guests, 1 room
Pool
Outdoor view
Outdoor view
Pool
Pool
Parking
Pool
Bedroom
Pool
Other
Building
Outdoor view
Bedroom
Room amenity
Front desk
Pool
Pool
Bathroom
Other
Bedroom
Other
Room amenity
Other
Room amenity
Other
Restaurant
Pool
Restaurant
Bedroom
Building
Room amenity
Room amenity
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a children's pool, a meeting room and concierge services are on-site. Hotel Hacienda de Castilla offers 43 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down duvets. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. An outdoor pool and a children's pool are on site.
7.3
Good
534 reviews

Latest deals for Hotel Hacienda de Castilla

Sat 7/11
-
Sun 8/11
Deals from
€23
•Cheapest rate per night
Compare prices for Double room, Standard Room and 15 more Hotel Hacienda de Castilla deals.
Double room, bed type unknown
€23
nightly with fees
Double room, bed type unknown
€25
nightly with fees
Standard Room, bed type unknown
€26
nightly with fees
Standard Room, bed type unknown
€28
nightly with fees
Standard Room, 2 double beds
€29
nightly with fees
Standard Room, bed type unknown
€29
nightly with fees
Double room, bed type unknown
€30
nightly with fees
Standard Room, 2 double beds
€30
nightly with fees
Double room, bed type unknown
€30
nightly with fees
Standard Room, bed type unknown
€30
nightly with fees
Standard Room, bed type unknown
€31
nightly with fees
Standard Room, 2 double beds
€34
nightly with fees
Standard Room, bed type unknown
€36
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hotel Hacienda de Castilla

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of Hotel Hacienda de Castilla

7.3
Good
534 verified ratings
Wonderful
121
Very good
74
Good
142
Okay
52
Fair
56
Mediocre
22
Poor
67

Summary of reviews

Guests say
Overall, guests were dissatisfied with their stay at this hotel. The most common complaints were about poor cleanliness, including dirty sheets, towels, and presence of insects. Many guests also found the service to be unfriendly or unhelpful, with issues ranging from lack of assistance with luggage to rude reception staff. The location was considered inconvenient by several reviewers, and some mentioned uncomfortable beds and a disappointing pool experience. Positive comments were rare and often overshadowed by the negative aspects.
AI-generated from customer reviews
Pool3.5 out of 10
Location2 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Location

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Juarez1.8 km
  • Gran Puerto1.9 km
  • Glorieta del Ceviche1.9 km
  • Puerto Cancun2.2 km
  • Estadio de Beisbol Beto Avila2.8 km
  • Estadio Olímpico Andrés Quintana Roo3.1 km
  • La Gran Plaza5 km
  • Cancun Golf Club at Pok Ta Pok7.7 km
  • Poliforum Benito Juarez8.2 km
  • Cancun Convention Center8.9 km
  • Hard Rock Cafe Cancun9 km
  • CoCo Bongo Cancun9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 002-025-000176/2026

Essential information about Hotel Hacienda de Castilla

Low season

High season

Average price (weeknight)

February
January
€27
Cheapest month to stay with an average 3% drop in price.
Most expensive month to stay with an average 3% rise in price.
Average Sun - Thu price over the last 2 weeks.

Hotel Hacienda de Castilla

Which month has the cheapest rates at Hotel Hacienda de Castilla?

The cheapest month to stay at Hotel Hacienda de Castilla is January, with an average nightly rate of €28. The most expensive month is December at €38 per night.

What is the cheapest day to book Hotel Hacienda de Castilla?

The cheapest day to book Hotel Hacienda de Castilla is Saturday, with an average nightly rate of €25. The most expensive day is Sunday at €36 per night.

How far in advance should you book Hotel Hacienda de Castilla?

To get the best price at Hotel Hacienda de Castilla, book around 4 weeks in advance. This could save you approximately 24% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Hacienda de Castilla

  • If you’re after a cheap room at Hotel Hacienda de Castilla, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.

FAQs when booking at Hotel Hacienda de Castilla

  • Where is Hotel Hacienda de Castilla located?

    Hotel Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 2.1 km from the centre of Cancún. Puerto Juarez is the closest landmark to Hotel Hacienda de Castilla.

  • When is check-in time and check-out time at Hotel Hacienda de Castilla?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Hacienda de Castilla.

  • Does Hotel Hacienda de Castilla offer free Wi-Fi?

    Yes, Hotel Hacienda de Castilla offers free Wi-Fi.

  • Does Hotel Hacienda de Castilla offer free parking?

    Yes, Hotel Hacienda de Castilla offers free parking.

  • How far is Hotel Hacienda de Castilla from the airport?

    Hotel Hacienda de Castilla is 16.3 km from Cancun. Hotel Hacienda de Castilla is 73.9 km from Cozumel Intl.

  • Does Hotel Hacienda de Castilla have a pool?

    Yes, Hotel Hacienda de Castilla has a pool on-site.

  • How does KAYAK find such great Hotel Hacienda de Castilla hotel deals?

    KAYAK scours the web for all room deals available at Hotel Hacienda de Castilla in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Hacienda de Castilla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Hacienda de Castilla.

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Cheapest

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2-star hotel
Blue Coconut Cancún Hotel
7.7 Good (480 reviews)0.34 kmOutdoor pool, Room service, Free Wi-Fi€28+
3-star hotel
Terracaribe Hotel8.1 Excellent (2,861 reviews)0.44 kmOutdoor pool, Restaurant, Room service€29+
2-star hotel
Hotel Los Cuates de Cancun
0.32 km€40+
2-star hotel
Hotel Dna Cancun
5.4 Okay (11 reviews)0.17 kmWi-Fi, Free parking, Flat-screen TV€41+

Most recommended

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3-star hotel
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3-star hotel
Terracaribe Hotel8.1 Excellent (2,861 reviews)0.44 kmOutdoor pool, Restaurant, Room service€29+
2-star hotel
Blue Coconut Cancún Hotel
7.7 Good (480 reviews)0.34 kmOutdoor pool, Room service, Free Wi-Fi€28+
4-star hotel
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7.6 Good (3,585 reviews)0.79 kmOutdoor pool, Fitness centre, Restaurant€50+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
2.1 km
Cancun
16.3 km

More options for your stay in Cancún