Overview

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Novotel Cairns Oasis Resort

122 Lake Street, Cairns, QLD 4870, Australia
+61 740 801 888

€89+

Overall guest ratings

7.7/10 Good
based on 1,724 reviews

Review highlights

  • 9.4
  • 9.1
  • 5.8
  • 5.7

Good to know

  • Great shopping

Nearby

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    About

    Relax in tropical 4-star comfort at Novotel Cairns Oasis Resort hotel, five minutes' walk from the esplanade. Your airy modern room's balcony overlooking the lagoon pool or the lush gardens is the perfect private space to unwind. With the swim-up Aqua Bar and the pool's white sand beach, both kids and adults have fun at Novotel.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Tennis
    • Steam room
    • Business centre
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    based on 1,724 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      7.8 "78% liked the proximity to sightseeing."
      7.3 "Easily accessible by car, said 73%."
      8.6 "Good access to the airport, said 86%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent pool."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      10.0 "100% said the tour guides were very nice."
      9.3 "93% said the recreation staff was great."
    • 7.7 "Good bar."
    • 7.2 "Good breakfast."
    • 5.8 "Average value."
    • 5.7 "Internet is average."
    • 5.1 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.4 "Only 54% said rooms were big enough."
    • 4.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      3.0 "70% found problems with the furniture."
      0.4 "96% thought the tv was sub-standard."
      3.3 "67% said the bathroom was dirty."
      1.2 "Air conditioning was criticized by 88%."
      4.3 "57% didn't like the balcony."
      3.5 "65% had problems with the shower."
      3.7 "63% were disappointed with the minibar."
      0.6 "94% criticized the small bathroom."
    • 3.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 930 reviews
    • 9.2 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent pool."
    • 8.1 "Bar is amazing."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.7 "Average value."
    • 5.6 "Internet is average."
    • 4.4 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.3 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
      0.5 "95% thought the tv was sub-standard."
      4.2 "58% didn't like the balcony."
    • 2.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 517 reviews
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Pool is good."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 7.5 "Good bar."
    • 7.0 "Good breakfast."
    • 5.8 "Average value."
    • 4.7 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.0 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      2.2 "78% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      2.9 "71% found problems with the furniture."
      3.9 "61% didn't like the balcony."
    • 2.9 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 34 reviews
    • 8.3 "Great service."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.7 "Rooms are not good."
      4.6 "54% said rooms were dirty."
    • 4.6 "Not very comfortable."

    Overall rating

    7.9 Good
    based on 241 reviews
    • 9.4 "Terrific location."
    • 9.1 "Excellent pool."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 5.8 "Internet is average."
    • 5.6 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.1 "Only 51% said rooms were big enough."
    • 5.2 "Average value."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.1 "Only 51% said rooms were clean enough."
      5.1 "Only 51% said rooms were big enough."
    • 3.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great shopping"
    data provided by TrustYou

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