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Crystal Palace Hotel

18-20 Av Alex Serbanescu Str, Bucharest, Romania
+40 212 332 030


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Overall guest ratings

8.9/10 Excellent
based on 466 reviews
See all reviews

Review highlights

  • 10.0
  • 9.7
  • 9.3
  • 6.1

Good to know

  • Professional service
  • Friendly service
  • Good access to airport


    show all


    With a stay at Crystal Palace Hotel in Bucharest, you'll be connected to a shopping center and convenient to Promenada and Village Museum. This 4-star hotel is within close proximity of Herastrau Park and House of the Free Press.


    Make yourself at home in one of the 74 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


    Enjoy recreational amenities such as a health club and a sauna. This hotel also features complimentary wireless Internet access and concierge services.


    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Bucharest? This hotel has facilities measuring 538 square feet (50 square meters), including meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Free parking
    • Designated smoking area
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    Guest reviews

    Overall rating

    8.9 Excellent
    based on 466 reviews
    • 10.0 "Excellent value."
    • 9.7 "Excellent breakfast."
    • 9.3 "World class service."
    • 8.9 "Location is great."
    • 8.6 "Food is delicious."
    • 6.1 "Internet is average."

    Overall rating

    9.1 Excellent
    based on 144 reviews
    • 10.0 "Excellent value."
    • 9.7 "Excellent breakfast."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Food is delicious."
    • 8.9 "Location is great."

    Overall rating

    9.0 Excellent
    based on 65 reviews
    • 9.6 "Excellent breakfast."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 7.2 "Nice rooms."
    • 6.3 "Average comfort."

    Overall rating

    8.6 Excellent
    based on 18 reviews
    • 9.2 "World class service."

    Overall rating

    8.8 Excellent
    based on 237 reviews
    • 10.0 "Excellent value."
    • 9.8 "Excellent breakfast."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "Great parking, according to 100%."
    • 7.0 "Nice rooms."
      8.5 "85% thought rooms were spacious."
    • 5.8 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou

    Recent reviews

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