Overview

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Hotel La Serrania
Top City Hotel

Calle 33 N° 30-26, Bucaramanga 000000, Colombia
+57 7691 7535

€38+

Overall guest ratings

8.9/10 Excellent
based on 737 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.5
  • 6.5

Good to know

  • Professional service
  • Friendly service
  • Clean rooms

Nearby

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    About

    Hotel La Serrania is a great choice for a stay in Bucaramanga. Guests looking for a bite to eat can check out Timara, which serves international cuisine. Other highlights at this romantic hotel include a spa tub, a sauna, and a terrace.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Parking
    • Business centre
    • Internet
    • Room service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    based on 737 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 9.5 "Excellent amenities."
      9.5 "95% thought the building was wonderful."
    • 9.1 "Excellent breakfast."
    • 8.9 "Food is delicious."
    • 6.5 "Location is acceptable."
    • 5.6 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.3 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      4.2 "58% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
      2.0 "80% criticized the small bathroom."
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    Overall rating

    8.9 Excellent
    based on 449 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 9.6 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
    • 9.3 "Excellent breakfast."
    • 8.8 "Food is delicious."
    • 6.3 "Average value."
    • 6.2 "Location is acceptable."
    • 4.3 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      4.0 "60% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
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    Overall rating

    8.9 Excellent
    based on 51 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 7.1 "Nice rooms."
    • 6.5 "Location is acceptable."
    • 4.4 "Not very comfortable."

    Overall rating

    8.8 Excellent
    based on 36 reviews
    • 9.8 "World class service."
    • 6.4 "Location is acceptable."
    • 4.0 "Not very comfortable."

    Overall rating

    8.8 Excellent
    based on 198 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.6 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
    • 9.1 "Excellent breakfast."
    • 8.7 "Food is delicious."
    • 6.7 "Location is acceptable."
    • 5.7 "Internet is average."
    • 4.4 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      4.5 "55% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Clean rooms"
    data provided by TrustYou
    Photos
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