Guest reviews
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Solo
Overall rating
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9.5 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.2 "Incredible bar."7.1 "
Lovely bar service , according to 71%." 10.0 "Delicious alcoholic drinks , according to 100%." -
9.1 "Excellent breakfast."
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8.6 "Vibe was good."9.9 "99% said it was a
stylish hotel ." 9.6 "96%enjoyed the lobby entrance ." 9.2 "92% thought thehotel was luxurious ." -
8.6 "Great service."9.4 "94% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 7.1 "Lovely bar service , according to 71%." -
4.8 "Internet is poor."3.3 "67% said the
wifi quality was bad ." -
2.9 "Horrible pool."
Overall rating
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9.5 "Terrific location."9.4 "94%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
9.3 "Excellent breakfast."
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9.3 "Incredible bar."7.8 "
Lovely bar service , according to 78%." -
8.8 "Great service."9.7 "97% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." 7.8 "Lovely bar service , according to 78%." -
7.8 "Nice rooms."8.5 "85% thought
rooms were spacious ." 7.5 "75% werehappy with the bathroom ." 8.1 "81% liked thebig bathroom ." 9.0 "90% thought theview was good ."
Overall rating
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9.5 "Terrific location."
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9.4 "Excellent breakfast."
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8.9 "Vibe was good."9.9 "99% said it was a
stylish hotel ." 9.7 "97%enjoyed the lobby entrance ." 8.9 "89%enjoyed the friendly atmosphere ." -
8.9 "Bar is amazing."
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8.5 "Amenities are good."8.5 "85% thought the
building was wonderful ." 9.7 "97%enjoyed the lobby entrance ." 9.6 "96% thought thearchitecture was beautiful ."
Overall rating
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8.6 "Great service."
Overall rating
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7.3 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
Every thing .. A truly beutiful hotel A pool would have been nice
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8.0review from
clean, friendly, efficient close to city sights
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7.7review from
Fabulous room in the old part of the hotel, sumptuous decor and very clean - more 5star! We had upgraded and was worth it. Enormous double bed and beautifully soft and comfortable, in fact probably only the second most comfortable we've had in the world. Staff were very helpful, and all spoke fluent English, arriving on a Sunday they checked the restaurant in town was open and made our reservation whilst we toured the town. (excellent idea as it was fully booked later). Breakfast was plentiful and of a super standard - even the scrambled egg! Parking was easy and secure and €20 for 24 hours good value. The breakfast room was very hot. Be aware there is a youth hostel up the street and as it is a city hotel in an historic part of town there can be a little noise, this didn't bother us in the least, but it could.
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8.0review from
Beautifoul, very very good Nothing
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7.0review from
Stayed 3 nights in November 2010 for an average of 145€/night breakfast not included. Very nice modern hotel ideally located in downtown Bruges. Standard rooms are clean and spacious with an 'assembled' queen bed, an armchair, a desk, 2 closets, a full-sized bathroom with shower and bathtub. View on the canal for some rooms in the back building. Bar fridge & LCD TV. Lights turn on and off with the key card. Free wifi on request at the bar. Parking below the hotel building. Facilities include a restaurant for breakfast, a very cosy bar, a small gym, and a wellness center with sauna & hammam. Walking distance from main shopping streets, restaurants, and museums. The staff are extremely helpful and speak good English. Queen bed was in fact 2 single beds... Gym opens at 10:00am, way too late!
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7.7review from
i thought the hotel decor was exceptional for a city hotel beautifully appointed reception rooms there are two parts to the hotel and the second part would be slightly less impressive than the first older part but not a big issue otherwise lovely hotel great location
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6.0review from
A central location, well appointed, an excellent breakfast, relaxed. The high standards of cleanliness and comfort. Efficient staff. It played a great part in making our visit to Bruges a great success. A minor point worth considering - We would have liked some drawers in which to put our folded clothes. There was plenty of hanging space in the storage unit. Some of the staff could have looked a little happier.
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7.3review from
Hotel was clean and just off Market square, very convenient to historical district. Our room had a terrible odor one of the days we were there. Smelled like sewer backup problem.
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7.6review from
Beautifully grand hotel, immaculate throughout. Rooms were superb, décor, bathrooms, all Ist class Excellent breakfast, vast choice hot/cold, all served in very pleasant dining room. No bad points.
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7.3review from
I found the staff very aatentive and polite. The hotel is quite opulent even though some of the rooms are hard to find.
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6.3review from
The beds are very comfortable and soft. The breakfast selection is good and diverse. The shared areas and the old building have a nice ambience and classical style. The hotel is situated very centrally so you are never more than 25 mins walk away Certain members of staff at the reception were getting by putting in the minimum required effort when handling questions and requests. Pro-active is not a word I would use. You can drop off suitcases but you have to put them (yourself) in an unattended, unlocked area, which was rather odd.
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7.7review from
Fabulous room in the old part of the hotel, sumptuous decor and very clean - more 5star! We had upgraded and was worth it. Enormous double bed and beautifully soft and comfortable, in fact probably only the second most comfortable we've had in the world. Staff were very helpful, and all spoke fluent English, arriving on a Sunday they checked the restaurant in town was open and made our reservation whilst we toured the town. (excellent idea as it was fully booked later). Breakfast was plentiful and of a super standard - even the scrambled egg! Parking was easy and secure and €20 for 24 hours good value. The breakfast room was very hot. Be aware there is a youth hostel up the street and as it is a city hotel in an historic part of town there can be a little noise, this didn't bother us in the least, but it could.
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7.0review from
Stayed 3 nights in November 2010 for an average of 145€/night breakfast not included. Very nice modern hotel ideally located in downtown Bruges. Standard rooms are clean and spacious with an 'assembled' queen bed, an armchair, a desk, 2 closets, a full-sized bathroom with shower and bathtub. View on the canal for some rooms in the back building. Bar fridge & LCD TV. Lights turn on and off with the key card. Free wifi on request at the bar. Parking below the hotel building. Facilities include a restaurant for breakfast, a very cosy bar, a small gym, and a wellness center with sauna & hammam. Walking distance from main shopping streets, restaurants, and museums. The staff are extremely helpful and speak good English. Queen bed was in fact 2 single beds... Gym opens at 10:00am, way too late!
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7.7review from
i thought the hotel decor was exceptional for a city hotel beautifully appointed reception rooms there are two parts to the hotel and the second part would be slightly less impressive than the first older part but not a big issue otherwise lovely hotel great location
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7.3review from
Hotel was clean and just off Market square, very convenient to historical district. Our room had a terrible odor one of the days we were there. Smelled like sewer backup problem.
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7.6review from
Beautifully grand hotel, immaculate throughout. Rooms were superb, décor, bathrooms, all Ist class Excellent breakfast, vast choice hot/cold, all served in very pleasant dining room. No bad points.
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7.3review from
I found the staff very aatentive and polite. The hotel is quite opulent even though some of the rooms are hard to find.
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6.0review from
A central location, well appointed, an excellent breakfast, relaxed. The high standards of cleanliness and comfort. Efficient staff. It played a great part in making our visit to Bruges a great success. A minor point worth considering - We would have liked some drawers in which to put our folded clothes. There was plenty of hanging space in the storage unit. Some of the staff could have looked a little happier.
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6.3review from
The beds are very comfortable and soft. The breakfast selection is good and diverse. The shared areas and the old building have a nice ambience and classical style. The hotel is situated very centrally so you are never more than 25 mins walk away Certain members of staff at the reception were getting by putting in the minimum required effort when handling questions and requests. Pro-active is not a word I would use. You can drop off suitcases but you have to put them (yourself) in an unattended, unlocked area, which was rather odd.
