Overview

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Macdonald Burlington Hotel
Top City Hotel

Burlington Arcade, Birmingham, B2 4JQ, United Kingdom
+44 121 643 9191

€78+

Overall guest ratings

8.1/10 Excellent
based on 2,274 reviews

Review highlights

  • 9.3
  • 8.1
  • 5.8
  • 5.6

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    When you stay at Macdonald Burlington Hotel, you'll be in a fantastic location, just a 5-minute walk from ODEON and Birmingham Cathedral. For a bite to eat, guests can check out Scottish Steak House, which serves local cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer 24-hour room service, LCD TVs, and free WiFi.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 2,276 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      7.1 "Easily accessible by car, said 71%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
      7.4 "Housekeeping was great, according to 74%."
    • 7.1 "Good breakfast."
    • 6.5 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      5.0 "Only 50% said beef and steak dishes were good."
    • 5.9 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 5.8 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was stylish."
    • 5.6 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      5.6 "For only 56%, the bathroom was ok."
      5.6 "Only 56% said rooms were clean enough."
      5.2 "Only 52% thought the shower was ok."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      6.7 "67% thought the minibar was ok."
    • 4.0 "Bar is not good."
      1.8 "82% said beverages were too expensive."
      2.0 "Bar service was unacceptable, according to 80%."
    • 4.0 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 1,411 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 7.2 "Good breakfast."
    • 6.1 "Vibe was decent."
      6.6 "Only 66% thought, the hotel was stylish."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 5.7 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      6.6 "Only 66% said rooms were big enough."
    • 5.0 "Average amenities."
      3.8 "62% didn't like the architecture."
      1.1 "89% thought the facilities needed updating."
      2.1 "79% complained about the elevator."
    • 4.9 "Value below average."
      4.2 "58% said the breakfast was too expensive."
    • 4.2 "Internet is poor."
    • 4.1 "Bar is not good."
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    Overall rating

    8.2 Excellent
    based on 204 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% found the restaurant service to be one of the best."
      7.8 "78% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 6.8 "Food is average."
    • 5.9 "Vibe was decent."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.5 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      6.9 "Only 69% said rooms were big enough."
    • 5.3 "Average value."
    • 5.1 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
    • 5.0 "Average amenities."
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    Overall rating

    7.5 Good
    based on 136 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
    • 5.7 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.5 "For only 55%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
    • 5.2 "Vibe was decent."
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    Overall rating

    7.6 Good
    based on 523 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Food is average."
    • 5.9 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.7 "Value below average."
    • 4.5 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
    • 4.3 "Bar is not good."
    • 3.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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