Overview

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Holiday Inn Birmingham City Centre

Smallbrook, Queensway, Birmingham, B5 4EW, United Kingdom
+44 121 634 6200

€72+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

7.8/10 Good
based on 3,371 reviews

Review highlights

  • 9.0
  • 8.2
  • 5.1
  • 4.6

Good to know

  • Spacious rooms
  • Train station is close

Nearby

    show all

    About

    A modern Birmingham hotel offering a restaurant and free Wi-Fi, near to Birmingham New Street station and a short walk to the International Convention Centre. Well placed near the bars and restaurants of the Arcadian complex, the Holiday Inn® Birmingham City Centre hotel is steps away from the Hippodrome and New Alexandra theatres and Birmingham’s China Town . The hotel is a two-minute walk from Birmingham New Street train station and the M6 motorway is 10 minutes’ drive away. The Mailbox shopping centre with its upscale designer stores is five minutes’ walk away, as is the vast Bullring retail complex with high street shops. Grand Central shopping centre, just a two-minute walk away, offers a variety of shops and eateries. Catch a live show at the O2 Academy or enjoy exhibitions at Birmingham Museum & Art Gallery . For a night out, head to the bars in Broad Street . In the hotel, you can host meetings and events for up to 600 people in 11 flexible rooms. There's free Wi-Fi throughout the hotel. In the bright restaurant , you can enjoy a buffet breakfast or tuck into dishes like pan-fried veal chop for dinner. If you prefer, take it easy over a glass of wine and a pizza in the light-filled bar. Or why not relax in your room with chicken saag or beef lasagne from the 24-hour room service menu?

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 3,371 reviews
    • 9.0 "Terrific location."
    • 8.2 "Great service."
    • 7.2 "Good breakfast."
    • 6.8 "Average comfort."
    • 6.8 "Rooms are ok."
    • 5.1 "Internet is average."
    • 4.6 "Disappointing food."
    • 4.0 "Bar is not good."
    • 3.9 "Bad amenities."
    View all review categories

    Overall rating

    8.0 Good
    based on 1,854 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 6.8 "Rooms are ok."
      5.6 "Only 56% said the rooms were modern."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 6.5 "Average comfort."
    • 5.8 "Average value."
    • 4.9 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.5 "Disappointing food."
      3.2 "68% did not enjoy the desserts."
      2.8 "The price was too high for 72%."
    • 3.8 "Bar is not good."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      4.1 "For 59%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.9 Good
    based on 370 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.0 "Nice rooms."
    • 6.3 "Average value."
    • 5.1 "Internet is average."
    • 5.0 "Food is average."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.1 Good
    based on 101 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 6.7 "Rooms are ok."
    • 6.7 "Average value."
    • 6.5 "Average comfort."
    • 5.0 "Food is average."
    View all review categories

    Overall rating

    7.7 Good
    based on 1,045 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.3 "High comfort."
      8.0 "80% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 6.5 "Rooms are ok."
      5.5 "Only 55% said the rooms were modern."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 5.0 "Internet is average."
      3.1 "69% said the wifi quality was bad."
    • 4.0 "Disappointing food."
    • 3.5 "Bar is not good."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      3.9 "For 61%, the lobby entrance was sub-standard."
      4.9 "51% thought the facilities needed updating."
      4.3 "57% were unhappy with the handicap accessible facilities."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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