Overview

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Hotel Ercilla Lopez de Haro

Obispo Orueta 2, 48009 Bilbao, Pais Vasco, Spain
+34 944 235 500

€83+

Overall guest ratings

8.3/10 Excellent
based on 1,574 reviews

Review highlights

  • 9.0
  • 8.8
  • 5.0
  • 4.2

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    When you stay at Hotel Ercilla Lopez de Haro, you'll be in a great location, within just a 10-minute walk of Plaza Moyua and Bilbao Fine Arts Museum. For a bite to eat, guests can check out The Lounge - Le Club, which serves breakfast, lunch, and dinner. Rooms at this luxurious hotel offer up nice touches like pillow menus, bathrobes, and slippers.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,574 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.4 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      6.1 "For only 61%, the noise level was all right."
      6.3 "63% thought the bathroom was big enough."
    • 5.0 "Rooms are ok."
      4.1 "59% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      3.3 "67% thought the tv was sub-standard."
      2.6 "Air conditioning was criticized by 74%."
      1.7 "83% had problems with the shower."
      4.5 "55% said the bathroom was dirty."
      4.2 "58% were unhappy with the view."
    • 4.2 "Breakfast is below average."
      1.1 "89% said the breakfast was too expensive."
    • 3.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,211 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.4 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.2 "Beds were acceptable for 52%."
      5.7 "For only 57%, the noise level was all right."
      6.2 "62% thought the bathroom was big enough."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 4.9 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      1.8 "82% had problems with the shower."
      2.6 "Air conditioning was criticized by 74%."
      4.7 "53% said the bathroom was dirty."
    • 4.1 "Breakfast is below average."
      0.9 "91% said the breakfast was too expensive."
    • 3.7 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 1.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 173 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 5.8 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 5.4 "Average value."
    • 4.0 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.9 "Breakfast is below average."
      1.2 "88% said the breakfast was too expensive."
    • 1.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 188 reviews
    • 9.0 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 6.3 "Average value."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.3 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      6.1 "For only 61%, the noise level was all right."
    • 5.0 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 4.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.3 "Breakfast is below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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