Overview

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Hotel Ercilla Lopez de Haro

Obispo Orueta 2, 48009 Bilbao, Pais Vasco, Spain
+34 944 235 500

€81+

Overall guest ratings

8.4/10 Excellent
based on 1,615 reviews

Review highlights

  • 9.2
  • 8.8
  • 5.3
  • 5.2

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    When you stay at Hotel Ercilla Lopez de Haro, you'll be in a great location, within just a 10-minute walk of Plaza Moyua and Bilbao Fine Arts Museum. For a bite to eat, guests can check out The Lounge - Le Club, which serves breakfast, lunch, and dinner. Rooms at this luxurious hotel offer up nice touches like pillow menus, bathrobes, and slippers.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 1,615 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 6.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.9 "Food is average."
      6.0 "Desserts were ok, said 60%."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.6 "56% said the architecture was not spectacular."
    • 5.3 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      6.5 "Only 65% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
      6.3 "63% thought the bathroom was big enough."
    • 5.2 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.5 "Only 65% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
      6.3 "63% thought the bathroom was big enough."
      5.0 "50% said the view was so-so."
    • 4.5 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 4.2 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,259 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.0 "Food is average."
      5.6 "Side dishes were satisfying, according to only 56%."
    • 5.4 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      5.7 "For only 57%, the noise level was all right."
      5.9 "59% thought the bathroom was big enough."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.7 "57% said the architecture was not spectacular."
    • 5.0 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "59% thought the bathroom was big enough."
    • 4.2 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
    • 3.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 1.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 177 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 5.9 "Food is average."
    • 5.8 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
    • 5.3 "Average value."
    • 4.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.2 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 1.7 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 177 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 6.2 "Average value."
    • 5.8 "Food is average."
    • 5.3 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
      6.4 "Only 64% said rooms were big enough."
    • 5.3 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.1 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 4.3 "Breakfast is below average."
    • 4.3 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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