Overview

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Best Western Hotel Cappello D'Oro

12 Viale Papa Giovanni XXIII, 24121 Bergamo, Lombardy, Italy
+39 035 422 2711

€62+

Overall guest ratings

8.5/10 Excellent
based on 1,874 reviews

Review highlights

  • 9.2
  • 9.1
  • 4.6
  • 4.0

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    Combining the charm of a longstanding tradition of hospitality with all modern comfort and services to create an ideal atmosphere. For the needs of both tourists and business people: this is the commitment of the BEST WESTERN PREMIER Hotel Cappello d'Oro. 10% national VAT included. Local city tax is up to 3.50 EUR per night per person over 12 years of age with complimentary stay. The city tax is excluded and must be paid directly at the hotel.

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    bestwestern.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Fitness centre
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,874 reviews
    • 9.2 "Excellent breakfast."
    • 9.1 "Terrific location."
    • 9.0 "World class service."
    • 5.8 "Rooms are ok."
    • 5.5 "Average comfort."
    • 4.6 "Bad amenities."
    • 4.0 "Vibe wasn't good."
    • 3.5 "Internet is poor."
    • 2.5 "Disappointing wellness & sports facilities."
    • 1.3 "Bar is disappointing."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 1,049 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
    • 5.7 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 5.5 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.4 "Average comfort."
      7.0 "70% said the beds were comfortable."
      5.4 "For only 54%, the noise level was all right."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 505 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 5.5 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
      6.4 "Beds were acceptable for 64%."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
    • 3.5 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 18 reviews
    • 9.1 "Terrific location."
    • 5.4 "Rooms are ok."

    Overall rating

    8.4 Excellent
    based on 299 reviews
    • 9.2 "Excellent breakfast."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.4 "Food is average."
    • 5.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 5.5 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
      6.5 "Beds were acceptable for 65%."
    • 5.1 "Average amenities."
    • 4.1 "Vibe wasn't good."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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