Overview

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Best Western Hotel Cappello D'Oro

12 Viale Papa Giovanni XXIII, 24121 Bergamo, Lombardy, Italy
+39 035 422 2711

€82+

Overall guest ratings

8.6/10 Excellent
based on 1,994 reviews

Review highlights

  • 9.4
  • 9.2
  • 5.6
  • 5.5

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    Combining the charm of a longstanding tradition of hospitality with all modern comfort and services to create an ideal atmosphere. For the needs of both tourists and business people: this is the commitment of the Best Western® Hotel Cappello d'Oro. 10% national VAT included. Local city tax is up to 3.50 EUR per night per person over 12 years of age with complimentary stay. The city tax is excluded and must be paid directly at the hotel.

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    bestwestern.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 1,994 reviews
    • 9.4 "Excellent breakfast."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      9.4 "94% found the restaurant service to be one of the best."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 6.1 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.6 "Average value."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.6 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.3 "Only 53% said rooms were big enough."
    • 5.5 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
    • 3.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 3.2 "Disappointing wellness & sports facilities."
      0.8 "92% didn't like the fitness area."
    • 2.8 "Bar is disappointing."
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    Overall rating

    8.5 Excellent
    based on 1,156 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.2 "Excellent breakfast."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
      9.1 "91% liked the proximity to sightseeing."
    • 5.7 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.3 "Only 53% said rooms were big enough."
    • 5.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.3 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      5.3 "Only 53% said rooms were big enough."
    • 5.1 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 3.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    8.8 Excellent
    based on 478 reviews
    • 9.4 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
    • 5.7 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
    • 5.6 "Average value."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 19 reviews
    • 9.2 "Terrific location."
    • 5.2 "Rooms are ok."

    Overall rating

    8.5 Excellent
    based on 338 reviews
    • 9.5 "Excellent breakfast."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.2 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.8 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.7 "Average value."
    • 5.7 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      5.3 "For only 53%, the noise level was all right."
    • 5.4 "Average amenities."
    • 4.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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