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The Westin Austin Downtown
4 stars

The Westin Austin Downtown

310 East 5th Street, Austin, TX 78701, United States
Austin, TX
See location+1 512 391 2333
From
€25
Cheapest

rate per night

8.1
Very good
based on 500 reviews
500 reviews
Room Type
Provider
Nightly total
King room
Deluxe room
€194
Queen room
€200

Photos of The Westin Austin Downtown

Overview

Rating

Just moments from Downtown Capital Metrorail Station, The Westin Austin Downtown provides a convenient base, close to Austin's well-known attractions. It also offers a 24-hour reception, an outdoor pool and laundry facilities.

There are a range of amenities on offer to guests of the hotel, including room service, luggage storage and meeting facilities. In sunny weather, an outdoor terrace offers a nice spot to relax.

The Westin Austin Downtown features 366 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay.

The hotel is moments from the Ritz Austin Texas. Texas State Capitol and Plaza Saltillo Capital Metrorail Station can easily be reached on foot.

Rating
8.1
Very good
Based on 500 verified guest reviews

Latest deals for The Westin Austin Downtown

Fri 21/2
Sat 22/2
King room
bed type unknown
1 king bed
bed type unknown
Executive room
1 king bed
Queen room
2 queen beds
2 queen beds
2 queen beds
Standard Room
2 queen beds
1 king bed
bed type unknown
Double room
bed type unknown
Deluxe room
1 king bed
bed type unknown
1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Westin Austin Downtown

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Services and conveniences

  • Conference rooms
  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Adapted bath
  • Allergy-free room
  • No smoking

Basics

  • Free Wi-Fi
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

General

  • Family rooms
  • Soundproof rooms
  • Telephone
  • Storage available

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bathroom

  • Hairdryer
  • Bathrobe

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Pool

  • Outdoor pool
  • Pool with a view

Bedroom

  • Wardrobe or closet

Things to do

  • Bicycle hire

Fitness

  • Fitness centre

Reviews of The Westin Austin Downtown

8.1
Very good
500 verified ratings
Wonderful
261
Very good
75
Good
63
Okay
25
Fair
32
Mediocre
12
Poor
32
Guests say
Guests had a mixed experience at the hotel, with many highlighting the prime location in downtown Austin as a major positive. However, numerous reviews pointed to issues with service, including rude staff and poor responses to complaints. Cleanliness and noise levels were significant concerns, particularly related to issues with water damage and disturbance from outside noise. Additionally, many guests felt that the value for the price was lacking, with overpriced amenities and high parking fees.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Value for Price2.5 out of 10
Service2 out of 10
Noise Level2 out of 10
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2.0
Poor
Saul, Feb 2022
Terrible service. Room was not what we had reserved. They didn’t care. Told us to go or another hotel. Never going back to a Westin.
9.7
Wonderful
Anonymous, Aug 2018
Pros (+) The location was perfect and right in the middle of downtown hotspots.
Cons (-) The hotel and rooms were nice. Loved the decor of the hotel and rooms. The valet service was wonderful. My wife and I will visit this hotel more often for a get away and we live 25 miles south of Austin.
8.0
Very good
Leigh, Feb 2018
Pros (+) Clean, centrally located, great staff, nice gym
Cons (-) Rooftop bar and pool under construction and not usable!!! We were not told that when we booked and the rooms were not discounts to make up for it.
10
Wonderful
Judy, Dec 2017
Pros (+) So new and nicely appointed! Great location.
8.5
Very good
Anonymous, Dec 2016
Cons (-) Terrible water pressure in the shower (On the top floor)
9.1
Wonderful
Anonymous, Aug 2016
Pros (+) Can't beat the location. The staff were on top of it. Rooms were comfy and clean. All in all, I'd definitely stay again.
Cons (-) Our room, 1927, was directly under the gym, and we could hear the dropping of weights. The pool area was a really nice rooftop pool but was super crowded- a little too small for a hotel this size.
10
Wonderful
npachecodbs, Aug 2015
Pros (+) The Westin is in a great location especially if you're thinking of partaking in Austin's nightlife. Accommodations were top-notch. Alessandra at the front desk was extremely helpful and polite.

Location

310 East 5th Street, Austin, TX 78701

What's nearby

  • Sixth Street110 m
  • Mexic-Arte Museum232 m
  • Esther's Follies283 m
  • Austin City Hall0.7 km
  • French Legation Museum0.8 km
  • Texas State Capitol0.9 km
  • Lady Bird Lake1.5 km
  • Bullock Texas State History Museum1.6 km
  • University of Texas at Austin2.2 km
  • Lyndon Baines Johnson Library and Museum2.4 km
  • Texas Memorial Museum2.4 km
  • Umlauf Sculpture Garden and Museum2.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Westin Austin Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Westin Austin Downtown

  • Where is The Westin Austin Downtown located?

    The Westin Austin Downtown is located at 310 East 5th Street in Downtown, 1.6 km from the centre of Austin. Sixth Street is the closest landmark to The Westin Austin Downtown.

  • When is check-in time and check-out time at The Westin Austin Downtown?

    Check-in time is 15:00 and check-out time is 12:00 at The Westin Austin Downtown.

  • Does The Westin Austin Downtown offer free Wi-Fi?

    Yes, The Westin Austin Downtown offers free Wi-Fi.

  • How far is The Westin Austin Downtown from the airport?

    The Westin Austin Downtown is 10.8 km from Austin Bergstrom. The Westin Austin Downtown is 88.8 km from Killeen Fort Hood Regional.

  • Does The Westin Austin Downtown have a pool?

    Yes, The Westin Austin Downtown has a pool on-site.

  • How does KAYAK find such great The Westin Austin Downtown hotel deals?

    KAYAK scours the web for all room deals available at The Westin Austin Downtown in Austin and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Austin Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Austin Downtown.

See more FAQs

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