Terrible service. Room was not what we had reserved. They didn’t care. Told us to go or another hotel. Never going back to a Westin.
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Amenities at The Westin Austin Downtown
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Reviews of The Westin Austin Downtown
8.4
Very good
553 verified ratings
Wonderful
288
Very good
83
Good
65
Okay
28
Fair
37
Mediocre
13
Poor
39
Summary of reviews
Guests say
Overall, guests praised the hotel's excellent location, friendly and helpful staff, clean and comfortable rooms, and enjoyable rooftop pool and bar. Many appreciated the modern design, amenities, and restaurant offerings. However, some guests experienced issues with room maintenance, communication, and parking, and a few noted problems with bathroom facilities and noise from the surrounding area. Despite these concerns, the positive aspects of the hotel were frequently highlighted and contributed to enjoyable stays for most guests.AI-generated from customer reviews
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Score by provider
8.5 out of 10
457 reviews
7.6 out of 10
33 reviews
9.6 out of 10
1 review
8.7 out of 10
5 reviews
All reviews
Pros (+) The location was perfect and right in the middle of downtown hotspots.
Cons (-) The hotel and rooms were nice. Loved the decor of the hotel and rooms. The valet service was wonderful. My wife and I will visit this hotel more often for a get away and we live 25 miles south of Austin.
Pros (+) Clean, centrally located, great staff, nice gym
Cons (-) Rooftop bar and pool under construction and not usable!!! We were not told that when we booked and the rooms were not discounts to make up for it.
Pros (+) So new and nicely appointed! Great location.
Cons (-) Terrible water pressure in the shower (On the top floor)
Location
310 East 5th Street, Austin, TX 78701
What's nearby
- Sixth Street82 m
- Neal Kocurek Memorial Austin Convention Center333 m
- Paramount Theatre339 m
- Texas State Capitol0.9 km
- Frank Erwin Center1.4 km
- Lady Bird Lake1.5 km
- ZACH Theatre1.7 km
- University of Texas at Austin2.1 km
- Main Building University of Texas at Austin2.2 km
- Barton Springs2.9 km
- Barton Springs Pool3 km
- Deep Eddy Pool3.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
The Westin Austin Downtown
Which month has the cheapest rates at The Westin Austin Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Westin Austin Downtown is December, with an average nightly rate of €268. The most expensive month is February at €319 per night.
What is the cheapest day to book The Westin Austin Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Westin Austin Downtown is Sunday, with an average nightly rate of €309. The most expensive day is Wednesday at €445 per night.
How far in advance should you book The Westin Austin Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Westin Austin Downtown, book around 8 weeks in advance. This could save you approximately 22% compared to booking last minute.
FAQs when booking at The Westin Austin Downtown
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See most recommended stays in AustinGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
1.6 km | Austin Bergstrom | 10.5 km |