The sink in the kitchenette didn’t work.
3 stars
Embassy Suites by Hilton Crystal City National Airport
Photos of Embassy Suites by Hilton Crystal City National Airport
Overview
Just a 10-minute walk from Crystal City WMATA Station, Embassy Suites Crystal City - National Airport has a accessible setting, making it an ideal place to stay while in Arlington. It also features an indoor pool and a fitness centre.
There are a range of facilities available to those staying at the hotel, including an express check-in and check-out feature, a 24-hour reception and a 24-hour business centre. Additionally, the multilingual staff are on hand to provide local information.
The rooms at Embassy Suites Crystal City - National Airport were refurbished in 2014 and feature a refrigerator and a mini bar. They are also equipped with a microwave and a hair dryer.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close when looking for a bite to eat.
For those arriving by public transport or wanting to discover the area, Embassy Suites Crystal City - National Airport is ideally within a 10-minute walk of Crystal City VRE Station. The Drug Enforcement Administration Museum is within walking distance.
Latest deals for Embassy Suites by Hilton Crystal City National Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Embassy Suites by Hilton Crystal City National Airport
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Free airport shuttle
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
- No smoking
- Designated smoking area
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Free airport shuttle
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness centre
Spa
- Spa
Reviews of Embassy Suites by Hilton Crystal City National Airport
8.4
Very good
1154 verified ratings
Wonderful
655
Very good
176
Good
130
Okay
53
Fair
47
Mediocre
32
Poor
61
Summary of reviews
Guests say
Guests appreciated the complimentary breakfast offerings and the spacious, clean suites, with many praising the friendly and efficient service from the staff. The location of the hotel was also highlighted as a significant positive aspect. However, multiple reviews mentioned issues with cleanliness in the rooms and bathrooms, as well as confusion and dissatisfaction regarding the parking fees, which were considered overly expensive. The hotel appears to be in need of renovation and improves transparency regarding its amenities.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
33 reviews
9.2 out of 10
9 reviews
All reviews
Light in the room and furniture maintenance
Cons (-) More water bottles for Honors members.
Pros (+) Embassy is our regular stay at hotel
Cons (-) Rooms were a little outdated.
Pros (+) I enjoyed my stay at this hotel! Upon arriving, the staff was nice & welcoming. The suites are very spacious, clean and a great value. Breakfast can't be beat! Everything you could want and free. I would definitely book here again.
Cons (-) Parking was expensive at $30 a day, but all of the hotels in the area have a similar charge. On weekends, park in the street for free.
Pros (+) Excellent Stay. The breakfast and evening receptions were very nice. The complimentary shuttles to the Metro Stations and the Airport were very beneficial.
Pros (+) Excellent customer service, everyone was really friendly and helpful. Room was clean. Tons of options in the breakfast buffet. 1 block from Whole Foods, 2 blocks from coffee shop, 3 blocks from Metro and Pentagon Mall
Cons (-) My only area of improvement would be having cleaning staff stay on top of picking up food trays (garbage) from the hallways. I didn't enjoy walking by plates of old food. Seems like they sat out there longer than they should have.
Pros (+) Our stay was wonderful. The room was clean and had plenty of space. The complimentary made to order breakfast and happy hour were our favorite features. All the staff was accommodating and went out of their way to make us feel welcome and appreciated. The front desk concierge approached our young son and engaged in conversation as well as gave him some m&m. He was tickled to have someone be so kin...
Cons (-) The parking garage never accepted our room key to open the door and we had to contact the front desk for assistance each time we entered or exited the garage.
Read more
Cons (-) Hallways on upper floors were vacuumed of trash for 3 days. Thermostat in my room didn't work even after 2 repair visits. Happy hour has great free drinks, but snacks were celery sticks and mustard - really! Embassy suites used to be very clean, flawless execution, and great snacks as well as great drinks. If they went back to that, they would go from good to excellent. Even with their present fla...
Read more
Location
1393 South Eads Street, Arlington, VA 22202
What's nearby
- The Pentagon1 km
- National 9/11 Pentagon Memorial1.1 km
- Gravelly Point Park1.2 km
- United States Air Force Memorial1.3 km
- Arlington National Cemetery2.3 km
- Women in Military Service for America Memorial2.6 km
- Tomb of the Unknown Soldier2.6 km
- Arlington House-The Robert E. Lee Memorial2.7 km
- Iwo Jima Memorial3.4 km
- Signature Theatre3.9 km
- Theodore Roosevelt Island Park4 km
- National Mall4.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Embassy Suites by Hilton Crystal City National Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Embassy Suites by Hilton Crystal City National Airport
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ArlingtonMost recommended
See most recommended stays in ArlingtonGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 0.7 km |
Nearest airport | Washington, D.C. Reagan-National |
Distance to airport | 1.8 km |